Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Palm Chevrolet - Service Center

Ocala, FL

4.3
728 Reviews
Call Service Center (352) 433-4105

728 Reviews of Palm Chevrolet - Service Center

Sort by
April 18, 2024

Service is good but the tech doesn't mention what services are due or introduce coupons More

by SBARRON7.SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Report | Print
Apr 19, 2024 -

Palm Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Wayne Bogle Parts and Service Director

April 18, 2024

I think the service department at Palm Chevrolet is one of the best I have ever had provide service my vehicles. More

by LILLIANATWOOD15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig ?
Report | Print
Apr 19, 2024 -

Palm Chevrolet responded

Hi Lilia, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Palm Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

April 18, 2024

Fran is awesome! !! I always know my car is in good hands with Fran and team More

by dledo401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Palm Chevrolet responded

Thanks for taking the time to write such an excellent review for Palm Chevrolet. We strive to make sure everyone that walks through our doors feels like they are in good hands. Please don’t hesitate to reach out if you have any questions. Best, The Palm Chevrolet Team

April 17, 2024

Customer service is wonderful. The customer waiting area is very clean, well stocked with coffee and tea supplies and easy to access. More

by DONNALPN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Palm Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Donna. We plan to continue giving great customer service and a clean place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Wayne Bogle Parts and Service Director

April 14, 2024

car was ready sooner than I thought and came back with no grease stains. New to this dealer and was very happy. More

by mshaw104
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Apr 16, 2024 -

Palm Chevrolet responded

I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

Apr 17, 2024 -

mshaw104 responded

Bryan, my service advisor called me regarding my.review. He explained to me all the extras i purchased when I got the.car. Could have been either it wasn't. Explained to me or I must have forgot. I am glad he called. Thanks Bryan

April 14, 2024

Had an appointment for an oil change, was told it would take 1 1/2 hours, but got the car back in an hour. I was pleasantly surprised! More

by kingjj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Degroot 5 Stars
Report | Print
Apr 16, 2024 -

Palm Chevrolet responded

Thank you for providing this amazing feedback! Our team appreciates your comments and I hope that you will visit us again soon! Sincerely, Wayne Bogle Parts and Service Director

April 13, 2024

Very quick service. Very happy with Craig Pearce.. We are very happy with our new steering wheel. The grip is great and the heat will be used over Christmas. More

by PAM.WOOLLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
Report | Print
Apr 16, 2024 -

Palm Chevrolet responded

Pam, I strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to me for anything else. Thank you for choosing Palm Chevrolet's Service Department. Sincerely, Wayne Bogle Parts and Service Director

April 13, 2024

We were treated with respect and fairness. Both Jason and Jared provided exceptional customer service. More

by tnarckwd
Recommend Dealer
Yes
Employees Worked With
Jason Sanabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria (loaner car)
Report | Print
Apr 16, 2024 -

Palm Chevrolet responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, The Palm Chevrolet Team

April 12, 2024

It's ok. But it took them 2 hrs. to do an oil change on my Corvette. More

by ladypilot11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Palm Chevrolet responded

I apologize for any inconvenience you experienced. I understand how frustrating this can be and I am doing my best to ensure that all customers receive timely service. Please let me know if there is anything else I can do to help. Sincerely, Wayne Bogle Parts and Service Director

April 12, 2024

It needs some help. You’re only thinking of the dollars. Oil change in Michigan. 57 to 59 dollars with tire rotation. Just paid u 96 dollars same thing here. More

by gbennett21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback with us. I take these matters very seriously and would like to learn more about your time spent with us. Please contact me at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

1
...
53
54
55
...
73