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Palm Coast Ford

Palm Coast, FL

4.7
5,583 Reviews
Palm Coast Ford is your ONLY hometown dealer. We have a large selection of new, pre-owned and certified vehicles to choose from and offer multiple purchase/lease options as well as remote delivery for test drives and purchases within a 50 mile radius. With a commitment to customer service, we invite you to stop by or call to experience the difference. Lifetime Warranty & Lifetime Oil Changes is only the beginning of the benefits you'll receive when you purchase your next vehicle from Palm Coast Ford.
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1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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Showing 5,583 reviews

July 09, 2022

Very nice and clean! It is very updated for convenience to have the car serviced! Everyone was courteous and friendly and always let me know what the status was when th More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Palm Coast Ford responded

We appreciate you taking the time to leave us this feedback on your recent visit, Paul. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2022

Did not replace sticker for next oil change on front window reminder when due,nor took of maintenance required on dash...... More

by frankde2398
Recommend Dealer
Yes
Employees Worked With
Darius Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Palm Coast Ford responded

Frank, we are so glad to hear your needs were met during your visit to Palm Coast Ford! Thanks for stopping by.

July 08, 2022

Everyone was great in Service Department . Melissa followed up on everything and kept us informed. Thanks to the Courtesy drivers and technicians who worked on the truck. Great job, will defi More

by RSINDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Nerzig
Jul 11, 2022 -

Palm Coast Ford responded

We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating, and we hope to see you again.

Jul 11, 2022 -

RSINDE responded

Melissa and hear team did a great job.

July 08, 2022

I came in with a turn signal bulb out. They took about an hour to get it done at lunch time. Thanks to their prompt service, I was able to leave on time for a 5 week vacation in Canada. More

by Bob Zolczer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Palm Coast Ford responded

Thank you for the kudos, Bob! We are happy we could make your experience a memorable one.

July 07, 2022

Very booked but managed to squeeze me in for a routine oil change and inspection in about 2 hours More

by caydenallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Palm Coast Ford responded

Thanks for the great review and rating! We are pleased to hear you had a great experience during your visit to Palm Coast Ford. We'll see you next time.

July 07, 2022

I appreciate the fact that when I checked in they were running late, and they let me know right away. More

by BQCOACHMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Palm Coast Ford responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2022

They are always so nice and helpful and they get things done very fast and go above and beyond to make sure you get great service. More

by Angelita F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Palm Coast Ford responded

We appreciate you taking the time to leave us this feedback, Angelita. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 07, 2022

The staff was very friendly and helpful. They offered fast, clean and reliable service at a great price. More

by Samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Palm Coast Ford responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

July 06, 2022

Worst dealership ever. Bad service, bring in my truck with water in tail lights they charge to replace bulbs and leave water in tail lights. Not the first time they have do More

by Cdillyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen St. Pierre
Jul 07, 2022 -

Palm Coast Ford responded

Hi, we apologize for the inconvenience you may have experienced during your past experiences at Palm Coast Ford. We would like to discuss your review further. If you’re willing, please reach out via 386-447-3380 to connect with Mike Mavar, the Service Director. Thank you.

Jul 07, 2022 -

Cdillyman responded

I feel there is nothing to discuss your continued poor service to me over and over and setting up appointments and being closed when I show up for the appointment and other things that I’ve gone on over the past years and I get a lot of apologies from you guys apologies only go so far when you keep having to apologize to your customer it’s not even worth going to get the free oil change I would rather pay for my oil changed and have to deal with you people

July 06, 2022

Everything went well with the transaction, everyone was very helpful. Truck was clean and ready to go!! Nice job. More

by GTO6469
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Defalco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Rabbat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Auricchio
Jul 07, 2022 -

Palm Coast Ford responded

We're so glad to hear you had a smooth and efficient experience at Palm Coast Ford. Congrats on your new truck!

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