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Palm Coast Ford

Palm Coast, FL

Overview
Employees
Reviews
4.6
5,502 Reviews
Palm Coast Ford is your ONLY hometown dealer. We have a large selection of new, pre-owned and certified vehicles to choose from and offer multiple purchase/lease options as well as remote delivery for test drives and purchases within a 50 mile radius. With a commitment to customer service, we invite you to stop by or call to experience the difference. Lifetime Warranty & Lifetime Oil Changes is only the beginning of the benefits you'll receive when you purchase your next vehicle from Palm Coast Ford.
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1150 Palm Coast Pkwy SW

Palm Coast, FL

32137

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Showing 5,502 reviews

April 27, 2024

Great thorough and speedy service. Friendly and knowledgeable service and sales staff. You will be seeing me again for sure! More

by bremhooey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Helsel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear about your positive experience with us. Looking forward to welcoming you back for your future automotive needs!

Helpful
April 27, 2024

This dealership is a bad choice. Their service is usually poor and the employees sometime try to make you pay for something that should be covered under warranty. Some of the service More

by CHRISKOCH6565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Niko Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Palm Coast Ford responded

We're sorry to hear about your experience. Providing exceptional service is our priority, and we apologize for any inconvenience caused. Please reach out to Mike Mavar, our Service Director, at 386-447-3380 so we can address your concerns and make things right.

Helpful
April 26, 2024

This dealership has improved since I purchased my Ranger in 2013. Everyone I interacted with seemed to be pretty genuine and decent. I was given information and allowed to make my decision without pressure. More

by jdlanza10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Barksdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis in Finance
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Apr 27, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. Providing a pressure-free environment and genuine service is always our goal. We appreciate your support and look forward to serving you again in the future!

Helpful
April 25, 2024

Jim Jeffries was a Great Salesperson to work with, was understanding of what I wanted to do Excellant Service. The Finance Guy Luis was Great also. More

by CTHYSUM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Palm Coast Ford responded

Thank you for your kind words. We're thrilled to hear that Jim and Luis provided you with excellent service. We appreciate your business and hope to see you again in the future!

Helpful
April 25, 2024

Great customer service Their service department is outstanding Josh is an excellent service advisor kept informed on the repair and updated its progress every day. More

by Charles48jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Epperson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Palm Coast Ford responded

Thank you for sharing your experience! We're thrilled to hear that Josh provided excellent service and kept you informed throughout the repair process. We'll be sure to pass along your kind words to him and the rest of our team.

Helpful
April 24, 2024

I had been to many Ford dealerships before settling on Palm Coast Ford. Shawn’s professionalism and honesty was what sold me on the dealership. I came all the way from Jacksonville just to work with him. More

by CBI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Palm Coast Ford responded

Thank you for choosing Palm Coast Ford! We're thrilled to hear about your fantastic experience with Shawn. We strive to provide top-notch service to all our customers, and we're glad we could exceed your expectations. Safe travels back to Jacksonville!

Helpful
April 24, 2024

Quick repair work that was done on my truck. The only thing I got is the it was not washed. More

by KCONNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Palm Coast Ford responded

Thank you for sharing your experience with us! We're glad we could efficiently take care of your truck. We'll make sure to address the oversight on the wash for your future visits.

Helpful
April 23, 2024

Very friendly and professional servicing staff. Work was done quickly. Wait area is sufficient and the coffee was good. More

by BRSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noelle Wahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our servicing staff and enjoyed our amenities. We appreciate your business and hope to see you again soon!

Helpful
April 23, 2024

The service department was exceptional. I had my oil changed. My service advisor made sure all my fluids were good, checked my brakes and other stuff. It was much less expensive than going More

by Wendy J
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noelle Wahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Palm Coast Ford responded

Thank you for sharing your positive experience with our service department! We're delighted to hear that Noelle provided excellent communication and thorough service during your oil change. We look forward to serving you again in the future!

Helpful
April 23, 2024

Alex Barksdale and Luis Octavio were great to work with, the entire process was a pleasant experience. Oh almost forgot, lifetime oil changes are included. More

by JORGES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Barksdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Octavio
Report | Print
Apr 25, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that Alex and Luis provided you with an exceptional car-buying experience. Enjoy your new ride, and remember, we're here for you with lifetime oil changes!

Helpful
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