Palm Coast Ford - Service Center

Awesome Christen Santa Maria does a wonderful job with customers. I'm sure to ask for her each time. Currently we only have the Ford Focus. Perhaps I should a Christen Santa Maria does a wonderful job with customers. I'm sure to ask for her each time. Currently we only have the Ford Focus. Perhaps I should also bring in my VW Tiguan for service at Palm Coast Ford. More

re: Top Service At Palm Coast Ford My service was fast, my appointment was on time, everyone was courtesy, explained the service, if anything else needed to be looked at was address My service was fast, my appointment was on time, everyone was courtesy, explained the service, if anything else needed to be looked at was addressed, prices where given, as well as, how long it would take and service was done professionally. More

Very satisfied with service and parts department Always get my service done here with very honest employees always in and out in a very timely manner have had no issues and always done correctly. Always get my service done here with very honest employees always in and out in a very timely manner have had no issues and always done correctly. More

Fast. Friendly. Professional. Jon Vitale, Robert Elchinger and their entire crew are always such a pleasure to deal with. In and out quick and easy AND my car runs beautifully. Jon Vitale, Robert Elchinger and their entire crew are always such a pleasure to deal with. In and out quick and easy AND my car runs beautifully. More

Oil change I thought all oil changes were every 3000 miles not every 5000 miles that’s one thing I have to check with the dealership Other than that I have no I thought all oil changes were every 3000 miles not every 5000 miles that’s one thing I have to check with the dealership Other than that I have no other issues with this dealership More

First Time Customer Great attitude with the people I interacted with over the cross of two days.. Both the check in and out processes were very fast. Recommendation . Great attitude with the people I interacted with over the cross of two days.. Both the check in and out processes were very fast. Recommendation .. discrete tire inventory locations inaccurate More

Not a good first experience I made an appointment for 11am for just an oil change. My truck wasn’t even pulled out of the service drive until almost 1130, and I didn’t receive it I made an appointment for 11am for just an oil change. My truck wasn’t even pulled out of the service drive until almost 1130, and I didn’t receive it back until after 1215. The technician didn’t fill out the vehicle health report, the advisor had to go back and have him do it. Not a huge issue a the truck only has 5000 miles on it. After getting home I noticed the tech never cleaned the underside, so there was oil residue on the pan, around the drain plug, and around the oil filter. so I cleaned up after him myself....something I shouldn’t have to do. I honestly don’t know if I will be returning for service. This was my first visit to the service department and not at all what I expected. More

AC needed condenser for 2010 Escape Overall, very positive experience. one request --- (maybe i missed it) while there was coffee available, i did not see any water. since it was hot an Overall, very positive experience. one request --- (maybe i missed it) while there was coffee available, i did not see any water. since it was hot and humid, some cold water would have been very nice while waiting. the repair was done much earlier than i had anticipated - YEA! More

Took care of my concern Took my new Explorer in for warranty repair of upholstery and it was fixed properly. Everybody made my service experience worth waiting for and done Took my new Explorer in for warranty repair of upholstery and it was fixed properly. Everybody made my service experience worth waiting for and done appropriately. More

Good Experience Very professional, would definitely recommend to others, quality work and very clean waiting area. Pricing was average but speed of service was excell Very professional, would definitely recommend to others, quality work and very clean waiting area. Pricing was average but speed of service was excellent. Definitely returning for all service needs. More