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Palm Coast Ford - Service Center

Palm Coast, FL

4.5
3,324 Reviews

3,324 Reviews of Palm Coast Ford - Service Center

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July 15, 2023

Very nice and professional people, the job was done on time according to the schedule. We are customers from dealerships and we never have any problems More

by nestortomasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Epperson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

The receipt stated tires inflated to 35psi. My son checked them when I got home they all had 27. Said he checked the wipers all were fine. The rear wiper is missing. The receipt doesn’t say More

by RR1639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

The entire service staff is excellent. Kept my car a bit longer than expected but that’s ok.. as long as they get it right. More

by Nkaczmarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and the service manager
July 14, 2023

Great job, friendly, fast to get a appointment, fast service ,good coffee good waiting room More

by artbill26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Mahoney
July 13, 2023

I was greeted immediately by a friendly young man. My car was taken to be serviced right away. More

by gmarsh21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember any names
July 12, 2023

Was quoted a quoted to get work done and left the vehicle for the weekend. When picking the vehicle up the work wasn’t done and I was told $1100 to change transmission fluid and the chassis has to be disasse More

by C.HENGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Mahoney
Jul 13, 2023 -

Palm Coast Ford responded

Chris, I emailed you the instructions from the workshop manual and I hope you can see that it does call for quite some work to access the oil pan. Flushing the fluid is an option but still requires to drop the mount in order to access the lines to perform the full service. I am sorry we failed to explain the service and options to you and hope that you forgive us for our communcation. Thank you Mike

July 11, 2023

They were very nice and kept you up to date on the progress of what was happening on my vechile More

by Alice531954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Epperson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

Very happy with the service I have received over the last 15 years that I have owned my 2009 Ford Fusion that I purchased at your dealership. More

by JAG123MRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christen Santa Maria
July 10, 2023

Great came to house for oil change. Did recall from ford too. Service tech was great even got factory code for door. And very polite. More

by LPURDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Peveler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Muzyl, Amanda Mahoney
July 09, 2023

Palm Coast Ford got us in the same day, shuttled me home, and delivered our car to us!! Fantastic customer service!! More

by BHAYES50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
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