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Palm Coast Ford - Service Center

Palm Coast, FL

4.5
3,304 Reviews
Call Service Center (386) 447-3380

3,304 Reviews of Palm Coast Ford - Service Center

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June 28, 2023

The service we great and the customer service was amazing. I will be returning again. More

by Laura Shults
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Palm Coast Ford responded

Thank you for sharing this wonderful rating and review for Melissa and our service team, Laura! We really appreciate your positive words and we hope to work with you again!

Helpful
June 28, 2023

Great communication, timeliness and customer service. Very professional and easy to work with. Repairs completed took care of issue first time. More

by pizzla09
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Niko Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Palm Coast Ford responded

We're thrilled to know you had a 5-star service experience with Nikolas and out team, and we truly appreciate you taking the time to share this feedback. Please reach out if you need anything else!

Helpful
June 27, 2023

Car was there form two weeks. No communication My service rep did'nt answer my many phone calls In second week David took over and was great More

by JODICKRIC
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Josh Polo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Palm Coast Ford responded

Hello, we're sorry to hear that you had a disappointing experience working with our team. We understand that your time is valuable and we would like the opportunity to discuss your experience with you. At a time that is convenient please contact Mike Mavar, our Service Director, at 386-447-3380.

Helpful
June 25, 2023

Great service. They had my car ready in recorded time very efficient answered all my questions More

by Deecocchiola
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cory Epperson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Palm Coast Ford responded

Thank you for sharing this rating and review for Cory and our team. We are happy to know your service was efficient and that all of your questions were answered. Please reach out if you need anything else!

Helpful
June 24, 2023

I wish they had gooten to the diagnostics faster, but they did a nice job with the repair, were very courteous, and rented me a vehicle. All and all, they did a very nice job. More

by Miah
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Leyva
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Jun 26, 2023 -

Palm Coast Ford responded

Thank you for taking the time to share your experience, Miah! We truly appreciate hearing your feedback and we look forward to working with you again some time!

Helpful
June 24, 2023

I’ve brought my cars to the dealership many times now and I’ve always received good service. More

by Jmo179
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Muzyl
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Jun 26, 2023 -

Palm Coast Ford responded

Thank you for being a long-time customer and for sharing this excellent 5-star rating and review for our team! We are thrilled you received good service from Melissa and Will!

Helpful
June 24, 2023

Got conflicting information on brakes when oil changed. Now have to get a 3rd opinion. More

by MELODY.PATTON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cory Epperson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Palm Coast Ford responded

Melody, thank you for taking the time to share your experience. If you have any questions regarding your service visit please contact Mike Mavar, our Service Director at 386-447-3380

Helpful
June 24, 2023

I received excellent customer service. The service was prompt and was pleased with their recommendations More

by kararella
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cory Epperson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tarnowski
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Jun 26, 2023 -

Palm Coast Ford responded

Kara, we appreciate you sharing this kind 5-star rating and review for Cory and Mike! We are so happy to know you had a positive experience and we hope to work with you again in the future!

Helpful
June 23, 2023

It was great as usual customer service was excellent I had a great experience valet service is super convenient for me More

by QUEENSHAN123
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 26, 2023 -

Palm Coast Ford responded

Thank you for sharing your experience working with Josh and our service team! Please reach out if you need anything else!

Helpful
June 23, 2023

Courteous staff, prompt service. Did not have to wait long at all, tops 45 minutes for oil change, tire rotation, brake & tire checks. Price was good too because of coupon special. More

by cbrluvr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amanda Mahoney
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Jun 26, 2023 -

Palm Coast Ford responded

We really appreciate you sharing this great 5-star rating and review for Amanda and our service team! We're glad to hear that you had prompt service at a good value and we hope to work with you again!

Helpful
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