Palmen Buick GMC
Kenosha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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The Service Department for an oil change & tire rotation that took almost 2 1/2hours. I worked with Ben & he said that they were short handed. that took almost 2 1/2hours. I worked with Ben & he said that they were short handed. More
Very friendly place I would definitely come back to your dealership. Everybody is friendly. I'll accept the cashier person. She was very rude. dealership. Everybody is friendly. I'll accept the cashier person. She was very rude. More
I had a 1:30 appointment for an oil change they never said they were short handed or very busy. All thy did was let me sit and wonder till at 3:00 I went to check and saw my car on the rack with nobody a said they were short handed or very busy. All thy did was let me sit and wonder till at 3:00 I went to check and saw my car on the rack with nobody around. They didn't even start on it yet. When I asked Jason what was going on thats when he said they were busy and short handed.I asked why I wasn't told sooner his response was well those things happen. His answer was rude and unapologetic. After almost 3 hours waiting for a 20 minute oil change Ben who I booked the appoinment with brought me the paper work and apologized. He was at lunch when I came in and didn't know what was going on. Never a word from Jason. More
Tim is always fun polite and ready to meet my automotive needs. Tim is a great service member. needs. Tim is a great service member. More
Clean, inviting, and excellent workmanship I trust the work and maintenance of the team on my car. work and maintenance of the team on my car. More
Got my car in and out in a timely fashion. Clearly explained everything I had questions about Clearly explained everything I had questions about More
Very knowledgeable and understanding Tim was very attentive to my concerns, very professional And friendly and communicated with me as needed attentive to my concerns, very professional And friendly and communicated with me as needed More
On time appointment. Clear details as to what service was done. Not a lot of up-selling Clear details as to what service was done. Not a lot of up-selling More





