Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Palmen Buick GMC
Kenosha, WI
3,579 Reviews
Welcome to Palmen Buick GMC Cadillac! Palmen Buick GMC Cadillac is a new Buick, GMC and Cadillac dealership that proudly serves Kenosha, WI and the surrounding communities. Normally, the “About Us” page is a dedicated place for any business to talk about how great they are, however, we think this page should really be called “About You”. Purchasing a new or used vehicle in Kenosha, WI is a big decision and it’s one that you need to feel completely comfortable with. This is why when you visit our dealership, located at 7110 74th Place, Kenosha, WI 53142, you won’t be met with a pushy sales pitch and an unresponsive atmosphere, but rather by a group of professionals that truly cares about you and your family finding the perfect vehicle. Here at Palmen Buick GMC Cadillac we take the time to get to know each and every one that visits us so we can provide a shopping experience that accommodates individual needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
Filter Reviews by Keyword
By Type
Showing 3,579 reviews
August 30, 2023
Juan and Vince are great. We have had the vehicle one week today and I wont lie we have been back to the dealership twice in two days. Lug nuts were missing from two wheels We have had the vehicle one week today and I wont lie we have been back to the dealership twice in two days. Lug nuts were missing from two wheels and we had an issue with a module or sensor that caused an issue but Palmen service, specifically Jason Garon has been beyond awesome! While we do have some nerves about our vehicle and hoping for no more issues for at least a little while, we are very happy we purchased locally and that Jason is as awesome as he is!! More
by WHIPLINK98
Verified CustomerEmployees Worked With
Other Employees :
Jason Whitley five stars
August 26, 2023
Great service! They were able to get me in and out fast for my oil change ge and tire rotation? They were able to get me in and out fast for my oil change ge and tire rotation? More
by rmelt2182
August 26, 2023
Very quick and efficient the checkout every thing I ask them to do thanks very much. them to do thanks very much. More
by ginajarrett21@yahoo.com
August 26, 2023
Service writers are independent and don’t support each other. Ours was way overworked compared to the others. Multipoint sheet was not provide or written up. Also did not receiver wheel alignment befor other. Ours was way overworked compared to the others. Multipoint sheet was not provide or written up. Also did not receiver wheel alignment before/after paperwork. Service took way too long for relatively simple service. Communication was non existent from the service writer while others were in and out arriving after me and leaving before me. No status or acknowledgment was provided even after promised. Tech also seemed to be loading. Good chance I won’t be returning here. More
by ej
Employees Worked With
August 26, 2023
Tim Hoffman is a trustworthy service advisor. Always informative and respectful. Have a better feeling having Cadillac serviced by qualified technicians. Always informative and respectful. Have a better feeling having Cadillac serviced by qualified technicians. More
by ML
August 25, 2023
Honesty in the service department. The asm and tech to me out to the car and showed me the problem. The asm and tech to me out to the car and showed me the problem. More
by gearbox001
Employees Worked With
August 24, 2023
I felt like Tim really wanted to help me get my Cadillac taken care of and they appreciated my business. taken care of and they appreciated my business. More
by Bill
August 24, 2023
Two days before we were to leave for a 4000 mile road trip the DEF system had a check engine light. They got it in and fixed before we left and covered it under a special warranty trip the DEF system had a check engine light. They got it in and fixed before we left and covered it under a special warranty More
by GELLERTSON
Employees Worked With
