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Palmen Buick GMC
Kenosha, WI
3,624 Reviews
Welcome to Palmen Buick GMC Cadillac! Palmen Buick GMC Cadillac is a new Buick, GMC and Cadillac dealership that proudly serves Kenosha, WI and the surrounding communities. Normally, the “About Us” page is a dedicated place for any business to talk about how great they are, however, we think this page should really be called “About You”. Purchasing a new or used vehicle in Kenosha, WI is a big decision and it’s one that you need to feel completely comfortable with. This is why when you visit our dealership, located at 7110 74th Place, Kenosha, WI 53142, you won’t be met with a pushy sales pitch and an unresponsive atmosphere, but rather by a group of professionals that truly cares about you and your family finding the perfect vehicle. Here at Palmen Buick GMC Cadillac we take the time to get to know each and every one that visits us so we can provide a shopping experience that accommodates individual needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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Showing 3,624 reviews
May 29, 2025
Did not tell me the vehicle was ready. Let it sit for 4 days over the holiday weekend, and then handed it off with bird poop all over it. Very disappointed in the lack of customer service. Let it sit for 4 days over the holiday weekend, and then handed it off with bird poop all over it. Very disappointed in the lack of customer service. More
by mahlon
Verified Customer
May 29, 2025
Clean comfortable waiting area. Friendly helpful staff. Randy got me scheduled fast and convenient. Work completed on time and my vehicle was cleaner than when I brought it in. Friendly helpful staff. Randy got me scheduled fast and convenient. Work completed on time and my vehicle was cleaner than when I brought it in. More
by qfirerider05
Employees Worked With
Randy
May 28, 2025
Tires were overinflated ( front 82, back 90). And I have a rattling sound in undercarriage. Prior visits were 5 stars. And I have a rattling sound in undercarriage. Prior visits were 5 stars. More
by Jerry
Employees Worked With
May 28, 2025
Ben, he has taken very good care of me. The car has given me a lot of trouble. He finally was the one to fix it. The car has given me a lot of trouble. He finally was the one to fix it. More
by Cmnelkis91
Employees Worked With
Ben, he has taken very good care of me. The car has given me a lot of trouble. He finally was the one to fix it.
May 27, 2025
I always have a pleasant experience when I bring my car in for service. Everyone is very attentive and make sure any questions I have are thoroughly answered. in for service. Everyone is very attentive and make sure any questions I have are thoroughly answered. More
by TAMARAMULL
Employees Worked With
May 27, 2025
Jason was very nice, courteous & respectful. He explained what was found wrong on my car& how it would be repaired. I felt safe at Palmens & was comfortable waiting. Even though it took 2 visits He explained what was found wrong on my car& how it would be repaired. I felt safe at Palmens & was comfortable waiting. Even though it took 2 visits for the repair to be accomplished, the needed parts did arrive in a reasonable amount of time & the second mechanic assured me it would be done right & it was. Thank you More
by LJWILDA
May 27, 2025
Jason was very professional. Entire process was quick and easy. Everything was explained in a clear manner. My wife and I had a great experience in which we felt we were not take Entire process was quick and easy. Everything was explained in a clear manner. My wife and I had a great experience in which we felt we were not taken advantage of. More
by SANFRANFAN79
May 25, 2025
have used for past 3 vehicles so have had positive experience in past. have recommended experience in past. have recommended More
by DNELSON81
May 25, 2025
Trying to make me pay for an oil change that was free on my warranty missing my fill cap for the transmission not happy my warranty missing my fill cap for the transmission not happy More
by DAVIDSAGER912
May 25, 2025
Great place! Every one was so nice and explained what they were doing. Good treats too! Every one was so nice and explained what they were doing. Good treats too! More
by rodrighelen
