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Palmen Buick GMC
Kenosha, WI
3,697 Reviews
Welcome to Palmen Buick GMC Cadillac! Palmen Buick GMC Cadillac is a new Buick, GMC and Cadillac dealership that proudly serves Kenosha, WI and the surrounding communities. Normally, the “About Us” page is a dedicated place for any business to talk about how great they are, however, we think this page should really be called “About You”. Purchasing a new or used vehicle in Kenosha, WI is a big decision and it’s one that you need to feel completely comfortable with. This is why when you visit our dealership, located at 7110 74th Place, Kenosha, WI 53142, you won’t be met with a pushy sales pitch and an unresponsive atmosphere, but rather by a group of professionals that truly cares about you and your family finding the perfect vehicle. Here at Palmen Buick GMC Cadillac we take the time to get to know each and every one that visits us so we can provide a shopping experience that accommodates individual needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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Showing 3,697 reviews
July 20, 2021
Very good professional service, pretty nice communication, very satisfied customer service, and always reasonable suggestion for all service scope, so overall service and customer satisfaction communication, very satisfied customer service, and always reasonable suggestion for all service scope, so overall service and customer satisfaction at very high level More
by andrewdong2010
Verified CustomerEmployees Worked With
July 16, 2021
I have traded here for years and have been satisfied with the experience. They are respectful of my time and always offer to give me a ride home. the experience. They are respectful of my time and always offer to give me a ride home. More
by montemf
Employees Worked With
July 14, 2021
Tim (in Service Dept) did some research on several tires that I needed for my 2014 GMC Sierra. With his assistance, I was planning on buying two, but chose to replace all four tires. Was able to take adva that I needed for my 2014 GMC Sierra. With his assistance, I was planning on buying two, but chose to replace all four tires. Was able to take advantage of a rebate and select quality tires which were less expensive than my original choice. More
by Paul soberano
Employees Worked With
July 14, 2021
The service and part department employees were all great! Professional, efficient and prompt! I will definitely be back here for my service needs. Special kudos to Mike in service. Thank you! Professional, efficient and prompt! I will definitely be back here for my service needs. Special kudos to Mike in service. Thank you! More
by clennon21705
Employees Worked With
Jeff Nagy
July 13, 2021
I Ran into an issue with my vehicle on Friday 7/9 in the afternoon I work in Kenosha and commute 60 miles each way Ben the service person Got me in to the shop and they made the repair and I was on my way afternoon I work in Kenosha and commute 60 miles each way Ben the service person Got me in to the shop and they made the repair and I was on my way before the shop closed for the day I was so grateful as I was afraid I was not going to be able to drive my car home More
by Janispink317
Employees Worked With
Ben, sorry don’t remember his last name
July 13, 2021
I’m totally disappointed and will not be back. 3rd time same issue. First under warranty, next two out of pocket with the same issue reappearing the next day and over $400.00 later. same issue. First under warranty, next two out of pocket with the same issue reappearing the next day and over $400.00 later. More
by JJohn1262
Employees Worked With
July 12, 2021
Tim is an excellent advisor and does a very thorough job of explaining necessary repairs and the associated costs. Also worked hard to make sure I got best deals of explaining necessary repairs and the associated costs. Also worked hard to make sure I got best deals More
by Tpike
Employees Worked With
July 10, 2021
Great price and service! Larry and Vince did a great job. No salesman hype or BS. They made my wife and me feel very comfortable. No salesman hype or BS. They made my wife and me feel very comfortable. More
by Bruce B
July 10, 2021
Mike Mattner has sold/leased me my last three GMC Yukons. He is extremely helpful, listens to my needs, and walks me through each step of the process. The Palmen Service department is the only place any He is extremely helpful, listens to my needs, and walks me through each step of the process. The Palmen Service department is the only place any of my vehicles have been worked on; I trust them explicitly. More
by PATMAUR
July 09, 2021
They knew exactly what the problem was with my truck before even looking at it. Worked with my schedule to get me in and had it repaired the same day before even looking at it. Worked with my schedule to get me in and had it repaired the same day More
by maryschmidt67
Employees Worked With
