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Palmen Buick GMC
Kenosha, WI
3,644 Reviews
Welcome to Palmen Buick GMC Cadillac! Palmen Buick GMC Cadillac is a new Buick, GMC and Cadillac dealership that proudly serves Kenosha, WI and the surrounding communities. Normally, the “About Us” page is a dedicated place for any business to talk about how great they are, however, we think this page should really be called “About You”. Purchasing a new or used vehicle in Kenosha, WI is a big decision and it’s one that you need to feel completely comfortable with. This is why when you visit our dealership, located at 7110 74th Place, Kenosha, WI 53142, you won’t be met with a pushy sales pitch and an unresponsive atmosphere, but rather by a group of professionals that truly cares about you and your family finding the perfect vehicle. Here at Palmen Buick GMC Cadillac we take the time to get to know each and every one that visits us so we can provide a shopping experience that accommodates individual needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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Showing 3,644 reviews
February 16, 2021
The best GM service department I've ever dealt with. I haven't had anything major done just yet but I'm sure my experience would be the same. haven't had anything major done just yet but I'm sure my experience would be the same. More
by Richard
Verified CustomerEmployees Worked With
Jeff Nagy, Tony Wojciechowski
February 16, 2021
We purchased a GMC Acadia. They didn’t have the color / trim we were looking for on the lot and they found it at another dealership. Vehicle had some cosmetic issues upon us taking it once it arrived and t trim we were looking for on the lot and they found it at another dealership. Vehicle had some cosmetic issues upon us taking it once it arrived and they did a great job of taking care of the issue to ensure we were satisfied! Very professional service. More
by Mike Lindahl
Employees Worked With
Michael Keil, Dan Cholly, Scott - aka 'Mac' Macdougall, Alfonso Gomez
February 16, 2021
Jason in the Service department has exceptional customer service. Everytime I contact him regarding my vehicle he always makes time for it on short notice. service. Everytime I contact him regarding my vehicle he always makes time for it on short notice. More
by Daletski2909
Employees Worked With
February 15, 2021
Jason in the service department is always exceptional and extremely knowledgeable. No matter what day or time he can always help me out when needed. Will definitely be coming here for years to come. Thanks a extremely knowledgeable. No matter what day or time he can always help me out when needed. Will definitely be coming here for years to come. Thanks again. More
by Daletski2909
Employees Worked With
February 15, 2021
They have an excellent service team. The work is done timely and well. My service writer does an excellent job of containing the expenses and doing the work needed. timely and well. My service writer does an excellent job of containing the expenses and doing the work needed. More
by PAUL.T.WEYRAUCH
Employees Worked With
February 15, 2021
Darrell (James) was amazing! Seriously! He’s the one that deserves the 5 stars! He would get a higher rating if that were a thing. I am very difficult to work with. I know what I want, and want the best deal deserves the 5 stars! He would get a higher rating if that were a thing. I am very difficult to work with. I know what I want, and want the best deal out there. There was so much back and forth between cars and different options. He went above and beyond to do his best to find me what I wanted. As a single mom on a budget, it is very much a blessing to find someone who cares to find you the best and safest car for you and your children. To him it wasn’t just a “sale”; he treated me like family. I hope he is still there the next time I am ready to buy another vehicle. I cannot say I had the best experience with the managers. They took forever and made me wait. I got a discount for being in healthcare, and the manager said he gave it to me, then I had to point out it really wasn’t on my agreement. The managers really have to pick it up there. It seems they are doing too much at once. Otherwise, it is a great place! More
by Cristina35
Employees Worked With
Darrell James
February 11, 2021
Bad service and bad attitude about it never call back for resolved the problem and I didn’t get my money back anything but it just happened and th for resolved the problem and I didn’t get my money back anything but it just happened and th More
by Logancorona
February 11, 2021
Buick has operated without problems. Regular service is part of the solution. In and out within an hour on Oil Change plus Tire Rotation Good job 👍 PE part of the solution. In and out within an hour on Oil Change plus Tire Rotation Good job 👍 PE More
by phil.eckert
