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Palmen Buick GMC
Kenosha, WI
3,624 Reviews
Welcome to Palmen Buick GMC Cadillac! Palmen Buick GMC Cadillac is a new Buick, GMC and Cadillac dealership that proudly serves Kenosha, WI and the surrounding communities. Normally, the “About Us” page is a dedicated place for any business to talk about how great they are, however, we think this page should really be called “About You”. Purchasing a new or used vehicle in Kenosha, WI is a big decision and it’s one that you need to feel completely comfortable with. This is why when you visit our dealership, located at 7110 74th Place, Kenosha, WI 53142, you won’t be met with a pushy sales pitch and an unresponsive atmosphere, but rather by a group of professionals that truly cares about you and your family finding the perfect vehicle. Here at Palmen Buick GMC Cadillac we take the time to get to know each and every one that visits us so we can provide a shopping experience that accommodates individual needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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Showing 3,624 reviews
July 31, 2020
As always, trusted, reliable service and assistance from Tim. It’s reassuring to put your car in the hands of people who genuinely care about your situation and needs. Thank you! Tim. It’s reassuring to put your car in the hands of people who genuinely care about your situation and needs. Thank you! More
by Buick 2010
Verified CustomerEmployees Worked With
July 30, 2020
GOOD JOB Had an issue with my outside temperature sensor and it was replaced. Very happy about that. The last time I was in I was told because it was not on Had an issue with my outside temperature sensor and it was replaced. Very happy about that. The last time I was in I was told because it was not on a recall they wouldn't do it. Jason G. my tech person who took care of me was great and said no problem and had it done. Never understood the first time it was denied to me. If it wasn't working properly what difference did it make if it was on recall or not........anyway all good now thanks to Jason. Appreciate the good customer service. All good. . More
by TAR1603
Employees Worked With
July 29, 2020
The service team here is friendly and helpful. Love this dealership. I am always made to feel welcome even though my vehicle was purchased at another dealer. this dealership. I am always made to feel welcome even though my vehicle was purchased at another dealer. More
by Beth
Employees Worked With
July 28, 2020
Once again a very good experience getting an oil change. Quick and courteous. Appreciated being made aware of the discount either with coupon or dealer special. Jason Garon is a great service rep! Quick and courteous. Appreciated being made aware of the discount either with coupon or dealer special. Jason Garon is a great service rep! More
by RCROSBY
Employees Worked With
July 28, 2020
We bought a nice car, but nothing stood out to make this a great purchase. We could have probably bought a very similar car with a similar price somewhere else too. We just happened to stop at that dealer a great purchase. We could have probably bought a very similar car with a similar price somewhere else too. We just happened to stop at that dealership to test drive that particular vehicle model and purchased the car. Honestly other dealerships, closer to our home even have similar cars at similar prices. Yes we bought the car there, but everyone seemed so rushed to make the transaction happen that nothing was explained. Not the car features, not the terms of the financing, nothing. We were just asked approximately how much do you want your monthly payments to be? It was a busy Saturday and we had to wait around for financing a long time, so there was plenty of missed opportunities to talk to us more about the car we bought. Then we got contacted at least 3 different times after we purchased the vehicle, to sign and send back paperwork that was missed. I have emailed multiple times asking questions. And we are still missing the carfax history report on the vehicle. So like I said all in all we got a nice vehicle but I wouldn't purchase another vehicle at the dealership there was no service there. More
by ressmile
July 28, 2020
She was not very helpful when I had trouble getting someone to answer in Service. I called three different times of the day and had no choice but to leave a message. I did not get a call back and had t someone to answer in Service. I called three different times of the day and had no choice but to leave a message. I did not get a call back and had to call the next day to schedule an appointment. The Service dept voice mail options need some work. How do I know if someone is on vacation and won’t be returning my call? More
by Sweet GB
Employees Worked With
Other Employees :
Employee that answers the main line (not service dept)
July 26, 2020
Everyone very happy to help you to find the vehicle that’s right for you. I always enjoy doing business with Palmen. All departments do a great job that’s right for you. I always enjoy doing business with Palmen. All departments do a great job More
by RNSIRVIDAS
July 24, 2020
Very efficient and organized group of people. Purchased a new vehicle and both Sales an Service answered all my questions. I have had several Buicks and the the high quality of service provided is Purchased a new vehicle and both Sales an Service answered all my questions. I have had several Buicks and the the high quality of service provided is one of the reasons I keep coming back. More
by RSTROME
July 24, 2020
Great service by advisor Tony Wojciechowski keeps me coming to whatever dealership he is at. He seems to have a good mechanical team behind him At Palmen and my cars run great after leaving the dealersh coming to whatever dealership he is at. He seems to have a good mechanical team behind him At Palmen and my cars run great after leaving the dealership. More
by joegadco
Employees Worked With
Tony Wojciechowski
July 24, 2020
Mike was very helpful and straightforward. Showed me exactly what I wanted to buy and got it 3 days later. Most pleasant visit to a dealer I've had in years. Thanks. exactly what I wanted to buy and got it 3 days later. Most pleasant visit to a dealer I've had in years. Thanks. More
by Jual481
Employees Worked With
Mike Kehl
