Palmen Buick GMC

They did a very nice job getting me a vehicle I was happy with in a short period of time. Bil Richmond was my sales person and he was very patient. with in a short period of time. Bil Richmond was my sales person and he was very patient. More

Bill was very friendly to me. I bought a used Tesla Y within an hour. Thank you I bought a used Tesla Y within an hour. Thank you More

I have always received good service promptly given. Tim Hoffman is always of the highest caliber in helpfulness. Tim Hoffman is always of the highest caliber in helpfulness. More

I feel the need to preface this review with the fact that I have been waiting 5 months to write this hoping things would change. My 2023 GMC Yukon XL AT4 has had electrical issues ever since the motor was r I have been waiting 5 months to write this hoping things would change. My 2023 GMC Yukon XL AT4 has had electrical issues ever since the motor was replaced at 23,000 miles in June. Battery was replaced due to issues when replacing the motor, driver seat module was replaced, battery then ended up dying completely, cruise control works intermittently, auto stop feature still does not work, audio system periodically just doesn’t work, and other various buttons are not operational 100% of the time in a vehicle that is 17 months old. Also, while it was in with the motor replacement in June, they put a crease in my driver fender and denied it. I have dealt with 3 of the 4 service consultants. Palmen has done nothing to make it seem like they care about keeping me at Palmen. GMC themselves have done ZERO to keep me as a GMC customer by standing behind their product. I have handled this extremely lengthy process professionally but direct. I am not out of patience. More

Excellent service again - we’ve purchased many vehicles through Palmens & Roger Johnson is our go to salesman! through Palmens & Roger Johnson is our go to salesman! More

Dan was awesome , he told me every step along the way what I was signing and why . He was very laid back, which I like, no pressure, would recommend Dan to any of my friends what I was signing and why . He was very laid back, which I like, no pressure, would recommend Dan to any of my friends More

No problems at all. Nice people and nice facilities. Tire was fixed, oil was changed Nice people and nice facilities. Tire was fixed, oil was changed More

I am very Thankful! because Jason Garon is the best and always helps and fixes the problems very quickly. He is very helpful. I am coming over there because of him! Plea because Jason Garon is the best and always helps and fixes the problems very quickly. He is very helpful. I am coming over there because of him! Please tell him thank you for me. He is very professional and trust him! More

I had a great experience working with Juan at Palmen. It was the best car buying experience I have had. It was no pressure and fair, upfront pricing. Thank you! It was the best car buying experience I have had. It was no pressure and fair, upfront pricing. Thank you! More

I had a very good experience, and I would most definitely recommend them to anybody. He took care of me and make sure that all my questions were answered. recommend them to anybody. He took care of me and make sure that all my questions were answered. More