
Palmen Buick GMC
Kenosha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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Poor service Made appointment to drop car for brakes, shocks, hub and cooing lines. Charged $139 to tell me I needed brakes, shocks, hub and cooling lines. Replaci Made appointment to drop car for brakes, shocks, hub and cooing lines. Charged $139 to tell me I needed brakes, shocks, hub and cooling lines. Replacing the hub and brakes took 3 days. Service Manager Tim was fine but this was not your typical service. At this time I don’t expect to return for service again. More
Annoying Noise/Rattle Heard a slight noise/rattle in the back. Not real pronounced but annoying to me. Alex found the problem and repaired it. All is good now with now Heard a slight noise/rattle in the back. Not real pronounced but annoying to me. Alex found the problem and repaired it. All is good now with now more annoying noise/rattle. More
Amazing service I just recently purchased my 2009 Buick Enclave. And I started taking my car to Palmen for service. I only been here twice. The first time I just sche I just recently purchased my 2009 Buick Enclave. And I started taking my car to Palmen for service. I only been here twice. The first time I just schedule an oil change appointment and I love how the were so nice they went above and beyond to make their customer feel like the are at home while they wait for the services to be done. The wait area for me is very well put is had tv entertainment, snacks and a kids area for the customers with families. The second time I was there I was so impressed on how they came up to me and told me one of my headlights was burn. I wasn’t aware of the situation so it was good they let me know. I really like how their customer service is very friendly and they help a lot on anything the customers need. I will totally keep coming to this place for my car services and will recommend family and friends to go to this place. More
Excellent customer service !! I want to thank Juan and Kenny for their excellence service. They made my deal work to my satisfaction. I’ve bought about 7 trucks in the past from th I want to thank Juan and Kenny for their excellence service. They made my deal work to my satisfaction. I’ve bought about 7 trucks in the past from these professional people. Palmen is lucky to have people like these working for them. These people is what makes us come back and purchase another vehicle. Thank you More
Thanks It’s always a pleasure doing business with Palmen. Four generation doing business with Palmen. I met Tim Hoffman 7 years ago when I moved back to Ken It’s always a pleasure doing business with Palmen. Four generation doing business with Palmen. I met Tim Hoffman 7 years ago when I moved back to Kenosha. The best move I ever made. He is always there for me. He remembers my name and is interested in doing the best to help me. Palmen the best of the best! More
Quick and Easy! Easy to work with! Listened to my needs and helped me get what I what I was looking for in a timely fashion. Thank you! Easy to work with! Listened to my needs and helped me get what I what I was looking for in a timely fashion. Thank you! More
Very nice Fast and smooth - sign and drive. I asked to have a smooth and fast experience and that is what I received. Thanks again to Juan and the whole Palmer Fast and smooth - sign and drive. I asked to have a smooth and fast experience and that is what I received. Thanks again to Juan and the whole Palmer team! More
Oil Change at 60,000 miles 6/14/19 Everyone was courteous and helpful. Took care of my needs and gave sound advice. Tim waxcablebyo gix a minor problem with the rubber molding at the Everyone was courteous and helpful. Took care of my needs and gave sound advice. Tim waxcablebyo gix a minor problem with the rubber molding at the bottom of my driver’s side door. More
GENE Tellez Gene was very patient and knowledgeable. He answered all my questions. I knew after speaking with him that I was making the right choice with the car Gene was very patient and knowledgeable. He answered all my questions. I knew after speaking with him that I was making the right choice with the car I purchased. I would definitely recommend palmen to everyone I know. More
Great service Tim is always friendly, attentive, responds promptly, trustworthy, and explains things in layman’s terms. The shop is clean, and it’s also nice to see Tim is always friendly, attentive, responds promptly, trustworthy, and explains things in layman’s terms. The shop is clean, and it’s also nice to see the mechanics walking up to the service desk to explain things. More