Palmen Buick GMC

Smooth Very detailed explanation of repairs. The process is so smooth! I will be back again when I need any type of service! Thanks Palmen and Kevin! Very detailed explanation of repairs. The process is so smooth! I will be back again when I need any type of service! Thanks Palmen and Kevin! More

Friendliness My wife and I were treated very well from the time we first walked into the dealership until we finished with Mike M several days later. My wife and I were treated very well from the time we first walked into the dealership until we finished with Mike M several days later. More

Routine service visit Jason's attentiveness to the customer's needs is always awesome. The service area is a clean and friendly environment. If your consultant is not rea Jason's attentiveness to the customer's needs is always awesome. The service area is a clean and friendly environment. If your consultant is not readily available, another will page them and/or get your process started. More

Good sevice I love the way they help me this is my 6 car that i have from you guys,cause i love the costumer sevice i recommend I love the way they help me this is my 6 car that i have from you guys,cause i love the costumer sevice i recommend More

Great Service Keeps Me Coming Back Jason goes above and beyond to make sure that my vehicle is maintained without it being an inconvenience to me and my family! Great job! Jason goes above and beyond to make sure that my vehicle is maintained without it being an inconvenience to me and my family! Great job! More

Review of purchase of vehicle I went in knowing what type of vehicle I wanted. Salesman was Kai. Accompanied me to the lot and explained what vehicles we’re available in the style I went in knowing what type of vehicle I wanted. Salesman was Kai. Accompanied me to the lot and explained what vehicles we’re available in the style I was looking for, went on a test drive and explained about the car. I came back the next day and talked to Kai again about the vehicle I was trading in and I purchased the car I had been looking at. Salesman was knowledgeable and friendly and easy to work with. More

Good job and Excellent service and good friendly environment and good quality cars and thanks again for my SUVAnd I will recommend family and friends to go th and Excellent service and good friendly environment and good quality cars and thanks again for my SUVAnd I will recommend family and friends to go there if they’re looking for a vehicle More

Oil change on my ram 3500 Guys did a great job, they took the time to hear my concerns and completed the job on time and to my satisfaction. Thank you for taking care of my t Guys did a great job, they took the time to hear my concerns and completed the job on time and to my satisfaction. Thank you for taking care of my truck. More

Service for recall work I dropped my car off To take care of some recall work. A courtesy car was provided and I was on my way to work in no time. Always friendly and courteo I dropped my car off To take care of some recall work. A courtesy car was provided and I was on my way to work in no time. Always friendly and courteous without trying to sell me add on work. More

Left me wondering My wife brought her Buick Lacrosse (which we purchased from Palmen) because the system that connects to your phone has NEVER worked. They charged her My wife brought her Buick Lacrosse (which we purchased from Palmen) because the system that connects to your phone has NEVER worked. They charged her $139 to put on the analyzer, only to tell her it would cost another $185 to replace the "bluetooth antenna", and possibly another $595 to replace the VCIM (Vehicle Communications Interface Module). Additionally, her trunk will not stay closed (technician states it's a known problem). States it would be another $147 to replace corroded switch. These are known Buick defects. Why are customers being made to pay to correct these types of issues? More