Palmen Buick GMC

60000 mile maintenance. Work was completed on time and calls were made to both my wife and me when done. A Complementary car was offered for my inconvenience on work done to Work was completed on time and calls were made to both my wife and me when done. A Complementary car was offered for my inconvenience on work done to my vehicle but did not need it. The lowest prices were offered by dealer for work being serviced through coupons. Always been happy with Palmen Service Department. More

Knowledgeable and friendly service Salesman took the time to find out what was important to me and made sure the vehicle fit my needs. The transaction was quick and easy. Salesman took the time to find out what was important to me and made sure the vehicle fit my needs. The transaction was quick and easy. More

Oil change/tire rotation I recently changed from another dealership because I was unhappy with them. I am a senior woman who needs to have a dependable car and be able to tru I recently changed from another dealership because I was unhappy with them. I am a senior woman who needs to have a dependable car and be able to trust those servicing it. Had an appointment and was promptly taken. Jason addressed my concerns and treated me with respect.. I was in and out in an hour. He asked if I wanted my car washed. The girl who took my payment asked if I had a punch card for my oil change , and gave me one when I did not. More

Pleasurable Dan, Gene, and Alfonso were easy to work with and made our car buying experience a pleasure. I wouldn't hesitate to buy Palmen again. Dan, Gene, and Alfonso were easy to work with and made our car buying experience a pleasure. I wouldn't hesitate to buy Palmen again. More

Front end alignment Very well pleased with all involved in the service department excellent service excellent job thank you would highly recommend palmen motors to all of Very well pleased with all involved in the service department excellent service excellent job thank you would highly recommend palmen motors to all of my friends and those in need of service job well done thank you again 😊 More

Service writer was very easy to work with. Very professional service team. Received loaner car in less than 5 min. Loaner car was clean inside and out. Service writer suggested that some 30 t Very professional service team. Received loaner car in less than 5 min. Loaner car was clean inside and out. Service writer suggested that some 30 thousand miles maintenance was needed More

Excellent Service I had a quick oil change and they rotated my tires for me. It was a very smooth process and everybody was super friendly. Management needs to hire mor I had a quick oil change and they rotated my tires for me. It was a very smooth process and everybody was super friendly. Management needs to hire more mechanics so they aren’t overworking their service workers. More

Great service As always the service was awesome! I always book with Jason, he takes the time to make sure I understand what needs to be done. As always the service was awesome! I always book with Jason, he takes the time to make sure I understand what needs to be done. More

Always happy with the service Every time I come here I always receive great service. All the service guys are very nice. Tim is who I regularly see and he’s always worked with me t Every time I come here I always receive great service. All the service guys are very nice. Tim is who I regularly see and he’s always worked with me to work my service appts into my schedule. Anytime I’ve had a problem they’ve always worked with me to resolve it. Very happy with the service center here. More

Had an appointment for 2 weeks and couldn't get brakes done. Had good brake readings 3000 miles ago. Now less than 1mm. Bad readings prior. No fluids filled. Made an appointment 2 weeks prior making sure I could Had good brake readings 3000 miles ago. Now less than 1mm. Bad readings prior. No fluids filled. Made an appointment 2 weeks prior making sure I could get brakes done if needed for a trip. Determined brakes needed but no techs available. This is due to not enough techs on staff, not very qualified those that are there and constant overbooking by service agents. Palmer will fail if this continues. Believed in certified service but not now. Sales agent good to deal with but they don't fix the cars. More