Palmen Buick GMC - Service Center

Replacement of Faulty Purge Valve I drove about 50 miles to the dealer for them to tell me that they have no parts due to the GM strike. I told them on the phone when I made the appoi I drove about 50 miles to the dealer for them to tell me that they have no parts due to the GM strike. I told them on the phone when I made the appointment why I was going there. You think that they would have informed me then that they couldn’t replace any parts due to the strike. Bad “public relations”, and ?? that I would recommend anyone to get their car serviced there!! More

Very Efficient Jason verified what was needed for service. Checked if any recalls listed before completing repair order. Alex completed service as listed and Jason verified what was needed for service. Checked if any recalls listed before completing repair order. Alex completed service as listed and advised of any future repairs needed. More

Service center The service consultant is helpful and informative. He helps me understand the service required. I normally wait for my vehicle ... if the service i The service consultant is helpful and informative. He helps me understand the service required. I normally wait for my vehicle ... if the service is longer than expected I’m receive updates on the progress. More

Annual Maintenance I have worked with the service department at Palmen GMC Cadillac for years. I trust their work and enjoy the experience. Dan First runs a very pro I have worked with the service department at Palmen GMC Cadillac for years. I trust their work and enjoy the experience. Dan First runs a very professional operation. More

Great customer service Jason always takes care of me when I come in I appreciate it very much My truck was fixed in no time and it looks excellent ! Thank You Donna H Jason always takes care of me when I come in I appreciate it very much My truck was fixed in no time and it looks excellent ! Thank You Donna H More

Friendly and polite They do good work and most of the time don't need to go back for rework. The people are friendly and always ask if you need help. They do good work and most of the time don't need to go back for rework. The people are friendly and always ask if you need help. More

Service visit Tim was able to squeeze me in for service when I didn’t have an appointment scheduled and was very helpful getting me a good deal on tires. Tim was able to squeeze me in for service when I didn’t have an appointment scheduled and was very helpful getting me a good deal on tires. More

Great experience Technician was very informative and did the research for me on what tires would be best for us. Will be returning to take of my other vehicles Technician was very informative and did the research for me on what tires would be best for us. Will be returning to take of my other vehicles More

Jason always goes above and beyond! I needed an oil change and Jason always does amazing job to make sure that I’m taken care of. Change engine light came on and he was quick to diagnos I needed an oil change and Jason always does amazing job to make sure that I’m taken care of. Change engine light came on and he was quick to diagnose and fix!!! More

Service good but to long of wait time Wait time to long Had an appointment and no major work was done. I like the wait area and the coffee and cookies. Service Tim is very friendly Wait time to long Had an appointment and no major work was done. I like the wait area and the coffee and cookies. Service Tim is very friendly More