Palmen Buick GMC - Service Center

Very friendly environment prompt service best service department excellent explaining the service that is going to be done clean department excellent explaining the service that is going to be done clean More

My service writer, Jason Garon, gets me in with very short notice. Best service writer I've ever had. short notice. Best service writer I've ever had. More

I was told my break pads were shot, which I knew they were not. Then 1/2 hour later, I was called and told the key to my Lugnuts was broken. Then I was told I needed to pay to have them stripped oft and were not. Then 1/2 hour later, I was called and told the key to my Lugnuts was broken. Then I was told I needed to pay to have them stripped oft and replaced when they broke the key. The biggest problem I have is that, how would you know I needed new brake pads before you took the tires off then why should I pay for something you broke? I am done with you. You lost the most important thing and that is my trust. Before this, I always thought I could trust Palmen. I no longer think that also, you never pushed unnecessary services on me now I feel you’re doing that all the time. I do not believe that this is my service writer. I think this is coming from the top. It’s a bad way to do business, and I will be going to a private mechanic from now on. More

Although the work load was heavy. Car was checked in quickly and scheduled for as soon as possible. No complaints! Car was checked in quickly and scheduled for as soon as possible. No complaints! More

Everyone was very friendly! Thank you to Jason for getting me in same day and the team for taking care of my car, quickly and efficiently! Thank you to Jason for getting me in same day and the team for taking care of my car, quickly and efficiently! More

Great service, honest and upfront. Same day turnaround on a lot of work I had done on my 2015 Yukon. Same day turnaround on a lot of work I had done on my 2015 Yukon. More

Very professional add multiple departments working together to make the overall experience convenient for the customer. Facility was clean and comfortable. together to make the overall experience convenient for the customer. Facility was clean and comfortable. More

Jason Garon always gives us the best service advice and we get really good service at Palmen GMC. we get really good service at Palmen GMC. More

Staff was courteous. Took care of my needs. I didn't have to wait for service Took care of my needs. I didn't have to wait for service More

Your place made some major changes in the wrong direction. I went in there with a check engine light and they just reset it and sent me home I made another appointment because it came back on and direction. I went in there with a check engine light and they just reset it and sent me home I made another appointment because it came back on and I went in there and they just reset it and sent me home and then it came back on again what the xxxx is going on there? More