Palmen Dodge Chrysler Jeep Of Racine

Greeted by name when i came into service department. Thorough assessment of repairs on my vehicle. I was kept informed all through the repair process. Thorough assessment of repairs on my vehicle. I was kept informed all through the repair process. More

This is over all experience not just the last (3rd) svc appt on this new 2019 3500 truck. Sales and Service staff very accommodating. However it doesnt seem like the truck, which came from Keno., was eve appt on this new 2019 3500 truck. Sales and Service staff very accommodating. However it doesnt seem like the truck, which came from Keno., was ever vetted before ready for sale. The AC was low on freon, quarter size chunk out of 1 tire, tailgate wasnt lined up, delivered with less than 1/2 tank of gas (trade in had full tank), had to cancel a svc appt because it was going to take over an hour to change a tire. Miscommunication about who takes care of tailgate alignments, Palmen vs RAB, and svc wanted to charge me gas on a courtesy car for the above issues that should have been done prior to purchase. Then had to return because the replaced tire was leaking air down to 55psi. All tires were over inflated initially, esp. front tires (86psi vs 60psi). Wasnt aware until the last visit. Now they are only over inflated by 5psi. Received truck back with tire seal all over the tire.... no courtesy wash until I asked for one that last visit. Again sales has been considerate and accomodating. Just frustrating on a brand new vehicle to have to have 3 svc appts. More

Appointment was o k problem has to be at time of mechanic working on vehicle do not have 25 words for the problem and so submitting working on vehicle do not have 25 words for the problem and so submitting More

Every person I had contact with was very friendly and professional. Service was performed in a very timely manner. The courtesy van driver was also friendly and professional. professional. Service was performed in a very timely manner. The courtesy van driver was also friendly and professional. More

Clean, neat, friendly staff, nice selection of vehicles, location is ideal for me, would not consider a different dealership! Consider what I said when scoring this dealership!! location is ideal for me, would not consider a different dealership! Consider what I said when scoring this dealership!! More

Always fast relatable service. Always a pleasure to work with Pattie and that is why I only buy cars from Palmen of Racine. Thanks again! with Pattie and that is why I only buy cars from Palmen of Racine. Thanks again! More

Oil Change Patty was very thorough and professional at the time of check in and check out. She reassured me that my truck and keys had been sanitized. Patty was very thorough and professional at the time of check in and check out. She reassured me that my truck and keys had been sanitized. More

Car lease My experience at Palmen Dodge Chrysler Jeep Of Racine was absolutely fantastic!! Friendly,courteous, and helpful throughout the whole process of lea My experience at Palmen Dodge Chrysler Jeep Of Racine was absolutely fantastic!! Friendly,courteous, and helpful throughout the whole process of leasing my new vehicle. More

Great people and easy to work with. In and out is a short time and they are straight forward with the work that is scheduled to be completed. time and they are straight forward with the work that is scheduled to be completed. More