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Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,529 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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8320 Washington Ave

Racine, WI

53406

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Showing 2,529 reviews

September 07, 2020

Car dropped off Tuesday 9/1, not ready until Saturday 9/5. Requested loaner vehicle and nothing came of that. Sunday 9/6 check engine light came back on, smoking under the hood, overheating, etc. Now I’m More

by Violahowell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wally Clark
Sep 21, 2020 -

Palmen Dodge Chrysler Jeep Of Racine responded

It is my understanding you brought your vehicle back, were provided a loaner, and that everything has been taken care of at this point. If that is not the case, please let me know. Otherwise, we apologize again for any confusion and/or inconvenience this has caused, and truly appreciate your patience and understanding through the entire situation. Thank-you and have a nice day! Jim Brinkman Customer Relations Mgr Palmen CDJR of Racine Direct: (262) 504-1451 E-Mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

September 07, 2020

A great fast service , and everyone that are their working are friendly with the clients. Highly recommended place for a great oil change service and a great price !! More

by Mdavalos89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2020

Purchased a new vehicle on Wed, September 2, 2020. The ENTIRE sales team was fantastic from the moment we arrived until we drove away! Tom was our salesman, he was professional, friendly and knowledgeable More

by tim12color
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Berlin
September 04, 2020

Wally stinks! My 79 yo sister stops to have the map lights check because they stay on. He told her schedule an appointment. Button was pushed so they stayed on. You thought he could have check it. Th More

by Mike
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wally Clark
Sep 18, 2020 -

Palmen Dodge Chrysler Jeep Of Racine responded

I tried reaching out and apologizing to you on 9/4 when we were first notified of this review, but received no response. Unfortunately, due to only having your screen name, Mike, the only method of contact was privately here through DealerRater, but I would still welcome the opportunity to speak to you in more detail about this and try to find some way to make it up to you and your sister, as I explained in my lengthier original response. Please feel free to contact me back here, or using any of my contact provided below. Thank-you and have a nice day! Sincerely, Jim Brinkman Customer Relations Mgr. Palmen CDJR of Racine Service Department Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: M-F, 8am-6pm

September 03, 2020

Patti always goes above and beyond whenever I take my vehicle in for service. She cares about the customer. She keeps you updated on the status of the job and is always very thorough. More

by RWEEKS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

I like Palman Dodge in Racine. I will be buying my next vehicle from you guys again.I will be going on my 6th vehicle. More

by trossenjeff
Recommend Dealer
Yes
Employees Worked With
Vince Gedgaudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

Had my 1st oil change on my new vehicle. Was impressed with how quickly it was done. Service man was great! Love Palmen Dodge! Glad we bought our Journey there. More

by MVANDERLEEST
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
September 02, 2020

My purchase was quick and easy. Just how I prefer it. Calvin was professional and a nice young man. I would recommend him and your dealership More

by Kent.baker158
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin McIlwain
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

My dad has dealt with palmen in the past and I was in the market for a used vehicle. Had been to other dealerships and private party and the dishonesty was amazing! A vehicle popped up and we came to palmen More

by jnowik69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Zeihen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

Fast, excellent service as always. Very good about rescheduling appointments timely. Patti is great and always makes me feel welcome and she remembers me every time! Love seeing her More

by TOOTHFAIRYKNZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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