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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,626 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,626 reviews

April 17, 2025

The service at Palmer is always good! Interesting though... I started getting a squeek in my Perfomance Exhaust engagement and recommendation is extensive replacement of exhaust parts. Ho More

by mark.walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Keyes
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Apr 18, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, Mark! We're glad to hear the grease did the trick for your exhaust. We appreciate your feedback on the service experience and will make sure to share your thoughts with the team. Your insights help us improve!

April 17, 2025

The registration for my car was done wrong and I was over charged. I let them know on the phone and in writing and have not received a response or a refund. In addition I have not received a refund for a re More

by davidmeeks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not listed
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Apr 21, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We are so sorry for the delays in communication. We want to have the opportunity to speak with you directly, and find the best solution to this matter. Thank you for bringing this to our attention. Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com

Apr 23, 2025 -

davidmeeks responded

We have spoken on this prior to the review, I also reached via text and email several times. So far, there has been no resolution provided

April 16, 2025

I am always delighted to work with Kim Keyes and Ryan Hooper for all my service 7 parts needs on my Jeeps. More

by mark.walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Keyes
Report | Print
Apr 17, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review, Mark! We're thrilled to hear that Kim and Ryan have provided you with great service for your Jeeps. Your satisfaction means the world to us, and we look forward to continuing to help with your service and parts needs!

April 15, 2025

My sales associate and finance manager worked quickly and at the same time had great attention to detail. More

by daniel.asbury1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Daniel! We're thrilled to hear that our team provided you with quick service and careful attention to detail. Your satisfaction is our priority, and we appreciate your positive feedback!

April 15, 2025

I had a lot of various service needs to be done and they handled everything promptly and properly. Great experience and will return for regular and unscheduled service. I also used them for my after marke More

by mwindeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear about your positive experience! It’s great to know our team met your needs and delivered outstanding results for your Wrangler upgrades. We look forward to welcoming you back for your regular and unscheduled service. Thank you for your support!

April 13, 2025

Terrible service. One of the mechanics xxxx in my trunk and called me gay. I’m never coming back here again. Thanks Belinda More

by d23johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, we're concerned by your review, and we want to speak with you directly so we can learn more about your experience. When you have a moment, please reach out to us. Sincerely, David Keller, Service Manager, service@palmerdcj.com

April 13, 2025

A great place to buy your Jeep. Austin is a great guy to work with, and he explains the features well for Jeep I was looking. More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review, Sam! We're thrilled to hear you had a great experience with Austin. He truly knows his stuff and loves helping customers find their perfect Jeep. We appreciate your support and hope you enjoy your new ride!

April 13, 2025

Great in and out while I waited super duper dealership in greater atl area now More

by jtrlbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had a smooth experience at our dealership. Your support means a lot to us, and we look forward to serving you again in the future!

April 13, 2025

Palmer Dodge was excellent as far as customer service and product. Stage 2 was in and out same day and I have referred this dealership to all my friends! More

by wayne.young0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Wayne, thank you for the fantastic feedback! We're thrilled to hear about your positive experience with our customer service!

April 12, 2025

Mr Lee and his manager were Fast, knowledgeable, helpful and professional. Whoever sent out paperwork was not professional, lack responsible More

by Hoa Christie
Recommend Dealer
Yes
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Boozer
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Apr 15, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Hoa, thank you for your feedback! We're glad to hear you had a positive experience with Mr. Lee and his manager. We appreciate your input about the paperwork process and will address this to ensure a smoother experience in the future. Your insights help us improve!

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