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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.7
6,916 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,916 reviews

April 28, 2024

Great experience overall. Worked with Aaron Cooper. The process was great and easy. Everyone was extremely nice and helpful. More

by LESJPOLLAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Leslie, we are thrilled to hear about your positive experience working with Aaron Cooper! Providing exceptional service is our top priority, and we are delighted to know that our team was able to make your experience great and easy. Thank you for choosing us!

Helpful
April 27, 2024

We are happy with the new jeep. Looking forward to keeping it a long time. Thanks! More

by fsuandvt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We are thrilled to hear that you are happy with your new Jeep! We appreciate your feedback and hope you enjoy your vehicle for many years to come. If you have any questions or need assistance in the future, feel free to reach out to us.

Helpful
April 27, 2024

Great service and was seen in a very timely manor with great customer service and had it back within two days More

by Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Bear, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Our team works hard to provide top-notch customer service and timely repairs. We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 27, 2024

2 hours for an oil change with appointment is really not good. If it weren't free through Jeep Wave I would have been pretty mad. I won't be back. More

by adam@missner.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Some lady
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May 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Adam, we're so sorry that your appointment took longer than it should have. Sometimes we face challenges due to customer volume and understaffing, and we apologize that this affected your experience. We hope to work with you again in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

Helpful
April 27, 2024

Kim is awesome! ! The department is very flexible and makes service work there a breeze More

by al33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for the kind words about Kim and our department! We strive to provide a flexible and seamless service experience for all our clients. We appreciate your feedback and look forward to serving you again in the future.

Helpful
April 26, 2024

Great service most efficient service I have ever received from a car dealership would recommend to anyone who is looking to purchase a new vehicle. More

by joequanhawkins1991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Joequan, thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with us. Recommendations like yours mean the world to us. If you ever need anything in the future, don't hesitate to reach out. Thank you again!

Helpful
April 26, 2024

Service was fast team kept me informed of the progress. When it took longer than expected they called a ride for me. More

by chrystal Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Chrystal! Thank you for sharing your experience with us. We're thrilled to hear that our team provided fast service and kept you informed throughout the process. We apologize for any delays but are happy to hear that we were able to assist with arranging transportation for you.

Helpful
April 26, 2024

Always an awesome service and solve all the issues very fast. They explain me very clear all issues and now my car is in the best shape :) More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Sergio! Thank you so much for your kind words and for taking the time to share your positive experience with us. We're thrilled to hear that we could help you out quickly and effectively. We're always here to make sure your car is in top shape.

Helpful
April 25, 2024

Chad was such a pleasure to work with and I would recommend him and Palmer Dodge Jeep to anyone! More

by DARA.DANIELS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback, Dara! We're thrilled to hear that your experience with Chad and Palmer Dodge Jeep was so positive. We truly appreciate your recommendation and look forward to serving you again in the future.

Helpful
April 25, 2024

Professional, courteous service provided my service advisor Kimberly and the dealership as usual. Organized my transport to and from the dealership. More

by ericofiara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
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Apr 29, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Eric, thank you so much for sharing your positive experience with us! We are thrilled to hear that Kimberly provided you with professional and courteous service. We look forward to serving you again in the future!

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