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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,608 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,608 reviews

November 06, 2024

I have been a customer for Palmer Dodge Chrysler Jeep Ram for the past 10 years and it's the quality & professional service that both the sales and service teams provide all of the time that keeps me coming More

by HSDIAZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Morales Service Dept.
Nov 07, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Henry! We truly appreciate your loyalty over the past decade. It’s wonderful to hear that Hiram and our teams have consistently provided you with top-notch service. We’re thrilled you’ve had such a positive experience with us and look forward to continuing to serve you!

Nov 07, 2024 -

HSDIAZ1 responded

You are welcome and keep up the excellent service!

November 06, 2024

The service is very good and efficient. The person who attended me was Hiriam Morales-Baez and he was excellent. I had no contact with any other people at the dealer. More

by a2m2marino
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Hiriam Morales-Baez
Nov 12, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience with Hiriam. Our team strives for excellence, and your feedback reinforces our efforts. We appreciate your support and hope to see you again soon!

November 05, 2024

They are a complete joke. They never fix the problem right the first time but go about it piecemeal, leaving you to have multiple breakdowns related to the same issue. They More

by bocephusdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We’re sorry to hear about your frustrating experience. We strive for quality and appreciate your feedback. Your concerns are important to us, and we’re committed to improving our service to prevent issues like this in the future. Thank you for sharing your thoughts. Sincerely, David Keller, Service Manager, service@palmerdcj.com

November 04, 2024

Always have great service - especially from Kim! My car is serviced quickly but thoroughly and they always respect my time. More

by leclerc_danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
Nov 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Danielle! We're thrilled to hear that Kim and the team provided you with quick and thorough service. Your time is valuable, and we’re glad we could respect that. Looking forward to seeing you again!

November 02, 2024

I can't be more satisfied with the staff and management at Palmer DCJR. Everyone there is curious, professional and extremely knowledgeable. Thank you so much for all your help ! More

by cpalmer3610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Your kind words about our staff and management mean a lot to us. We’re here to help anytime you need assistance!

November 02, 2024

Transaction was easy and straight forward no hassle or prolonged discussions. Sales Representative was nice and informative. Was in and out in about 2hrs when I came to pick up the vehicle at the communic More

by EVELYN_PARRISH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Evelyn, thank you for sharing your positive experience! We're thrilled to hear that our team provided you with a smooth and efficient process. Your satisfaction is our priority, and we appreciate your kind words about our sales and finance staff. Enjoy your new vehicle!

October 31, 2024

This place is horrible and disgrace! We were not greeted and all we got was the financial manager only interested in getting the check for vehicle. More

by SHONNIAH2122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire team
Nov 06, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Shonniah, we’re truly sorry to hear about your experience. Your feedback is important to us, and we’ll be addressing this with our team to ensure better service in the future. Thank you for bringing this to our attention. Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com

October 30, 2024

Good service. They handled my truck with care made sure it was secured by coving the broken window until it was repaired. Would highly recommend their service te More

by majqueen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback! Your recommendation means a lot to us, and we're here to ensure that all our customers receive the best service possible.

October 30, 2024

Had to trailer in the vehicle, and they had a spot for us to unload it on site. Good and honest service and quick turnaround. More

by codyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the great feedback We're glad you found our unloading spot convenient and appreciated the honest service. Quick turnarounds are what we aim for. Safe travels with your vehicle!

October 29, 2024

Always terrible wait time for basic service. I sat for 3 hours after my appointment waiting for an oil change. I walked to the back to see my vehicle ready to go but no one notified me as I sat More

by KIMBERLYMACK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Nov 06, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Kimberly, I’m truly sorry to hear about your experience. We strive for timely service, and it’s clear we missed the mark. Thank you for sharing your thoughts with us. If there's anything we can do to help, please reach out to us. Sincerely, David Keller, Service Manager, service@palmerdcj.com

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