Palmer Dodge Chrysler Jeep Ram

Great Advise and Followup from Michael. He answered all of my questions and arranged for a ride home. Got the vehickle back much quicker than I expected. of my questions and arranged for a ride home. Got the vehickle back much quicker than I expected. More

That service team rocks! No matter how you explain, they get it, are on it and get you back on the road! get it, are on it and get you back on the road! More

Kimberly is a rock star! The best service writer I've encountered in thirty years of dealer service departments and dozens of cars. Kudos to the technician who addressed my need as well. I credit the c encountered in thirty years of dealer service departments and dozens of cars. Kudos to the technician who addressed my need as well. I credit the culture Palmer has developed among the staff on my experience with these two alone. Well done! More

I arrived mid-morning without an appointment for an oil change & tire rotation. Registration was quick and the system pointed out that the cabin filter should be replaced. The work was excellent and comple change & tire rotation. Registration was quick and the system pointed out that the cabin filter should be replaced. The work was excellent and completed within the amount of time indicated. More

The Jeep was brought in for service and for a replacement boot on the sway arm. The appointment was postponed for a week to get parts. When the Jeep was brought back in for service, no parts were ordered. Th boot on the sway arm. The appointment was postponed for a week to get parts. When the Jeep was brought back in for service, no parts were ordered. This is not the first time this has happened. Very dissatisfied. More

Would NEVER bring a car back to this dealership they have absolutely no idea what they are doing in the service department. have absolutely no idea what they are doing in the service department. More

Roberto was great in keeping me informed with the status of my repairs and what was being completed. of my repairs and what was being completed. More

Raberto was excellent , the service they did was finished on time , was the best Jeep experience I’ve ever had . You guys are lucky to have him, was so knowledgeable about the car and I knew I could trust on time , was the best Jeep experience I’ve ever had . You guys are lucky to have him, was so knowledgeable about the car and I knew I could trust that he was being honest More

Mike, Nick, Winston and Roberto were great. Thank y’all. Fast and friendly stellar service! Fast and friendly stellar service! More

By far the best experience in recent memory. Easily the best decision I have made in 2021. Service Advisor Luis Torres was knowledgeable and courteous. I felt his passion for his profession and immed best decision I have made in 2021. Service Advisor Luis Torres was knowledgeable and courteous. I felt his passion for his profession and immediately felt that my new vehicle was in good hands. I was impressed with how he reviewed my requests and issues before I arrived and able to explain the services required and the estimate of time needed. This allowed the team to be very efficient during the in-take process and saved me a lot of time and effort as well. Entire service department was very efficient and worked very well together. (I really appreciate how the entire team was working well together to find ways to solve problems for their customers.) They did a great job of communicating up-front and throughout the course of my service as well. More