Palmer Dodge Chrysler Jeep Ram

My service advisor Murray went above and beyond to make sure I was taken care of after I discovered the extended warranty I am paying for is not thru MOPAR. We had a difficult time getting ahold of that co sure I was taken care of after I discovered the extended warranty I am paying for is not thru MOPAR. We had a difficult time getting ahold of that company and Murray kept me updated all day until we got the issue resolved. While my part was on the way he kept me informed of the progress and set an appointment right away when it came in. I’ll ask for Murray every time I need to visit this dealership! More

I was very happy with the process. Steve was awesome along with Chris. I will most certainly be recommending Palmer to friends and family. Thank you along with Chris. I will most certainly be recommending Palmer to friends and family. Thank you More

Absolutely perfect experience.Luis Torres was Absolutely perfect experience. Luis Torres was exceptional, he got me an appointment for my car, let me know when it was ready to pick up, and hand Absolutely perfect experience. Luis Torres was exceptional, he got me an appointment for my car, let me know when it was ready to pick up, and handled the loaner car. The paperwork was very thorough as I requested. 100% happy !! James Hickman, oversaw this unusual repair and everything was done as I was hoping. It was 100% perfect ! More

I will forever be a customer! Michael helped solve my problem that every other dealer had issues with. I’m happy to report it resolved. problem that every other dealer had issues with. I’m happy to report it resolved. More

The service department at Palmer is always professional and knowledgeable. David Keller is great to work with and very helpful. Wouldn’t go anywhere else! and knowledgeable. David Keller is great to work with and very helpful. Wouldn’t go anywhere else! More

Best service I ever experienced. I worked with Luis and he was a pleasure to talk to. Very friendly, energetic, and knowledgeable with his products. I came in for a TSB for my steering box issue and Luis t he was a pleasure to talk to. Very friendly, energetic, and knowledgeable with his products. I came in for a TSB for my steering box issue and Luis took care of the problem without a single hesitation nor did he questioned any of my mods I've done to my JT. Ordered an Uber for drop off and pick up which was another excellent touch to their customer service. More

The dealer preformed the service as expected. I was very pleased with their work on my vehicle. I would recommend them to any Dodge owner very pleased with their work on my vehicle. I would recommend them to any Dodge owner More

I came in last minute and spoke with Winston. He was so efficient and thorough and was able to get me in a loaner and out the door in no time. A very valuable asset to Jodie! efficient and thorough and was able to get me in a loaner and out the door in no time. A very valuable asset to Jodie! More

I've been coming here for years—the service is always fast and easy. The lounge where you can wait onsite for service to be completed (if you opt to wait instead of enjoying a courtesy vehicle) is terrif fast and easy. The lounge where you can wait onsite for service to be completed (if you opt to wait instead of enjoying a courtesy vehicle) is terrific as well—coffee, TV, great internet, etc! Great experience. More

Service department did a good job. Always get good service when I come here.will be back in the future for any service I need. service when I come here.will be back in the future for any service I need. More