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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,569 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,570 reviews

May 15, 2019

Replace battery Had to have battery replaced...it was still under warranty....it was an easy appointment. Thomas was very helpful and explained what was being done. More

by jarece
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pappas
May 16, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so happy that your visit to our service center went smoothly. We hope you will continue to rely on our team with any service need!

May 15, 2019

Best service!!!! I had a bad experience at this dealership last year and wanted to give them about try. And they knocked it out of the ballpark More

by GR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis and Chesea
May 16, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so happy that you gave us another chance! Thank you for your kind words for our team, and please do not hesitate to reach out if we can ever be of further assistance!

May 15, 2019

Took good care of me I was able to get everything handled efficiently, and Luis, my service advisor, jumped through a few extra hoops to help me with some issues. He did a More

by tshearer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
May 15, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the terrific review! We're so happy to hear about your experience with Luis. Please let us know if we can ever be of further assistance as we are happy to help!

May 15, 2019

emissions and safety flash Took two trips and 2.5 hours after I was promised 1 hour on the second trip. Software flash and regen was all that was done More

by ferguson.ralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston
May 16, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback. We are sorry to hear that the appointment went longer than expected. If you ever have questions or concerns for our team we would be happy to help, so please give us a call when you have a moment.

May 14, 2019

Easy, great communication, fast Dawn was great at keeping me up to date and doing what she could to speed things along. She explained everything as it was happening. She also showed More

by heathermadison99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn
May 14, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We're so happy to hear about your experience with Dawn! Thank you for trusting our team here at Palmer Dodge Chrysler Jeep Ram, and please reach out if we can ever be of further assistance!

May 13, 2019

Smooth and Sweet Palmer is a top notch dealer all around. I understood what I wanted coming in and Lee was able to meet it. What a great experience. More

by MRatliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Brown
May 13, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us your valuable feedback. It's great to know that our customers are loving their experience here. Please do recommend us to your friends and family!

May 13, 2019

timely and completed as requested Follow-up was important and done by Hirum, Service Adviser. He followed up and insured service was complete. Winston always does a great job and is an More

by lee10415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hirum
May 13, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!

May 11, 2019

Great Experience Dustin and his team were great to work with. They were very timely and made sure all details from inspection, to added warranty and financing was take More

by teressalrj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Perry
May 13, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback!

May 11, 2019

Great experience Drove 3 hours and wasn't disappointed very friendly easy to make a deal with and didn't take alot of time would definitely buy there again . I've boug More

by DOLANWHITLOCK69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Brown
May 13, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled you enjoyed your experience with our team! Thanks for leaving the positive review, we hope to see you again.

May 11, 2019

No rental cars! Thomas was great, but the dealership needs to solve their rental car problem. Saying that it's the rental car company's fault is deflecting the blame. More

by New Wrangler owner
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Thomas Pappas
May 15, 2019 -

Palmer Dodge Chrysler Jeep Ram responded

We want to apologize for any inconvenience. Our goal is to provide a worry-free and convenient service experience, so we would like to speak with you to find out how we can make up for this. Please give us a call at your earliest convenience. Sincerely, Jody Cruce, VP, 770-410-1111

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