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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,316 Reviews
Call Service Center (770) 410-1111

4,316 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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December 17, 2024

Since we moved to GA in 2016, I have had my 2008 Jeep Commander serviced and repaired at Palmer Jeep. Although I have always rated them a 5, my last oil change took 2 1/2 hours because they didn't have a More

by jablanco49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your feedback. We're sorry to hear about your recent experience and appreciate you bringing this to our attention. We strive for timely communication and efficient service. Your concerns will help us improve, and we hope to provide you with a better experience next time. Sincerely, David Keller, Service Manager, service@palmerdcj.com

December 12, 2024

Very professional staff, answered all our questions, made it easy to purchase a vehicle at a reasonable price. Great dealership. More

by Scott M.
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Kirkland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Scott! We’re thrilled to hear that our team made your vehicle purchase a smooth and enjoyable experience. Your satisfaction is our priority, and we look forward to serving you again in the future!

December 12, 2024

Always find then very professional when there. The work is done quick and correct, never have I had to take it back More

by PMM1811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Quick and professional service is what we strive for, and it’s fantastic to know we hit the mark. Your feedback means a lot to us!

December 11, 2024

Our experience was very pleasant. From the sales person all the way to the finance department was superb. More

by SLPLACEK
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience with our team. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

December 10, 2024

Convenient to home with wonderful employees & great service hours - these folks know service & how to treat people with kindness More

by ART25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear you appreciate our team's kindness and service. Your support means a lot to us, and we look forward to continuing to provide you with great experiences.

December 09, 2024

I always believe the dealer will know the most about my car. Palmer let me schedule it online and when I got there they gave me a time estimate that was dead on. Very friendly, painless, perfect. More

by jimmymfulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not recall a name. Was a woman at the service desk.
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Dec 10, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Jimmy! We're thrilled to hear you had such a positive experience with us. Looking forward to seeing you again!

December 09, 2024

Loved it! We decided to go to this provider after been annoyed by the one in Gwinnet... And we definitively loved this one based on comparison, we are really s More

by itzcoatl90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Dec 10, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for choosing us and for the high recommendation. We’re here to provide the best service possible, and it’s great to know we hit the mark for you!

December 07, 2024

Great service and great communication, thank you Richard, Kimberly and Sarah for making it a pleasant experience More

by Farah keelani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard kinsey
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Dec 10, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your wonderful feedback, Farah! We're thrilled to hear you had a pleasant experience with Richard, Kimberly, and Sarah. Your support means a lot to us, and we look forward to serving you again!

December 07, 2024

They did a great job and kept me informed all the way. I will be coming back More

by nanag52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Dec 10, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear you had a great experience and appreciated the communication. We look forward to welcoming you back soon!

December 06, 2024

Handled my scheduled service and recall repair professionally and went out of their way to make sure I wasn't inconvenienced when my car had to unexpectedly remain in the shop over the weekend. More

by mce1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
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Dec 10, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear that our team provided you with a professional experience and took care of your needs during your service. Your satisfaction is our top priority, and we appreciate your trust in us!

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