Palmer Dodge Chrysler Jeep Ram - Service Center

To say the least, I was very pleased with what was done to my vehicle in the amount of time that it was there. Steve my service manager was incredible. to my vehicle in the amount of time that it was there. Steve my service manager was incredible. More

They were awesome! ! Very knowledgeable and superb customer service and always works with your schedule in getting in. Sarah is the best!!!!! ! Very knowledgeable and superb customer service and always works with your schedule in getting in. Sarah is the best!!!!! More

As always David at Palmer provides the best service in town. They always have my Jeep ready when expected and go above and beyond with their customers. town. They always have my Jeep ready when expected and go above and beyond with their customers. More

The staff welcomed me and performed the service in a timely fashion. I am pleased with the experience. timely fashion. I am pleased with the experience. More

Fast and efficient service. Have bought from Palmer and used their Service department for years, and will continue to do so. Have bought from Palmer and used their Service department for years, and will continue to do so. More

Prompt, courteous staff. Work done in a timeframe reasonably close to estimated time. dealership is clean and accommodating. Work done in a timeframe reasonably close to estimated time. dealership is clean and accommodating. More

I will not be back. I made an appointment (not fast service) for multiple items. One being to have a lightbulb changed. Lightbulb was improperly changed and it would not I made an appointment (not fast service) for multiple items. One being to have a lightbulb changed. Lightbulb was improperly changed and it would not work. Cables to battery were improperly put back on battery causing lights to go out. If you are going to work on an automobile that will be on a highway or busy streets the least you could do is check your work to make sure everything is correct. Service assistant manager (I assume) tried to open up my jeep hood with my mailbox key. Don’t know what kind of damage that did. I do not have faith that the items that I had done were done correctly or done at all since it’s obvious that they didn’t check their work. I suspect any day something will go wrong . I no longer trust this dealership. Especially too since I purchased a used car from them and after only 1 year it no longer works at all. You should be proud. More

Everyone was very helpful and polite. No issues with getting the information and timeline of the appointment No issues with getting the information and timeline of the appointment More

I've had to have my truck in the shop several times over the past few months. Only once for a serious problem but mostly to deal with a driver's side rear light issue caused by the improper installation of the past few months. Only once for a serious problem but mostly to deal with a driver's side rear light issue caused by the improper installation of a truck cap by a place called "Total Appearance". Hiram and the service crew at Palmer went out of their way to help me solve the issue and I am very pleased with the results. More

My RAM has required several visits over the past year. I have confidence leaving my truck with Hiram and the service department. I have confidence leaving my truck with Hiram and the service department. More