Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
4,288 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
This is for sales not service. Sarah in service was amazing. However sales department, Not professional, had a deal on a truck, ran my credit then sold the truck to someone else. Sarah in service was amazing. However sales department, Not professional, had a deal on a truck, ran my credit then sold the truck to someone else. No call back. Then had me wait with my family for hours more than 4 hour to offer me another truck for way more than originally spoken about. Never again will I go or recommend this dealership to anyone. More
Courteous and efficient. Vehicle was repaired and ready when promised. I will be back for further service as needed. Vehicle was repaired and ready when promised. I will be back for further service as needed. More
Service Center does a great job. Quick, friendly, and efficient. Only negative was the service charge for using credit card. Plus you don't take American express. Doesn't come acros Quick, friendly, and efficient. Only negative was the service charge for using credit card. Plus you don't take American express. Doesn't come across as customer focussed. More
I have a Lifetime Warranty on my Jeep that I purchased from Chrysler Jeep. I found out on this service visit that my Warranty was sold to a third party. It took over a week to get my Jeep back from the from Chrysler Jeep. I found out on this service visit that my Warranty was sold to a third party. It took over a week to get my Jeep back from the service department for what should have been a simple A/C repair. The vast majority of this time was getting approval from the third party warranty company. I did not purchase my Lifetime Warranty from a third party company, I purchased it from Chrysler Jeep. I understand this is happening to all of your Lifetime Warranty customers, and Chrysler Jeep should be embarrassed. I will add that I did receive excellent customer service and communication from the Palmer Dodge service department, especially Kim. More
Good dealership. Very fast paste get you in and out. Great customer service and nice people. Very fast paste get you in and out. Great customer service and nice people. More
This was probably one of the best deals I’ve ever made, and it was quick and easy. My sales person., Quantrell Evans even came and picked me up on the day. I purchased my car. I don’t think the whole proce and it was quick and easy. My sales person., Quantrell Evans even came and picked me up on the day. I purchased my car. I don’t think the whole process could’ve been any easier. I don’t easily give anybody five stars, but in this case it was easy. More
Job was done same day without a scheduled appointment. Communication was quick and thorough. Thanks. Communication was quick and thorough. Thanks. More
They did an awesome job. Very friendly and respect people. I am definitely giving them five stars. Very friendly and respect people. I am definitely giving them five stars. More