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Palmetto Ford Lincoln

Charleston, SC

3.6
943 Reviews
Palmetto Ford Inc. has been serving the people in Charleston and the surrounding areas since 1969. We are a family owned business with 2 convenient locations on the Auto Mile in West Ashley. This business was built on referrals and our reputation for offering nothing but the finest cars at the best prices. People not only buy their vehicles from us but they come back to have them serviced here as well. We have a large variety of vehicles on our lots that are a great mix of cars, hybrids, trucks, crossovers and SUVs – something for everyone. If we don't have what you are looking for, we will search the region to locate that special vehicle for you. Presently, we have several financing sources from good to not-so-good credit. We also accept trade-ins, so please contact us or stop by and we look forward to getting you in the car of your dreams. We're starting our next 50 years!
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1625 Savannah Hwy

Charleston, SC

29407

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Showing 943 reviews

July 12, 2016

Car purchase I had a very pleasant buying experience with my salesman Anthony Thompkins. He took time with me to be sure I was extremely satisfied with the car I More

by Snowmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Hagen, Mike Kalinowski, Anthony Thompkins
Jul 13, 2016 -

Palmetto Ford Lincoln responded

Thank you so much for the positive feedback and kind words, we really appreciate it. At Palmetto Ford Lincoln we strive to provide an excellent experience every time through professional, pressure free, and friendly services. We are delighted to hear that Anthony, Mike and Nicole were all able to provide you with such and take great care of you and your needs. Please let us know if there is anything more that we may do for you and thanks again!

July 11, 2016

Palmetto Fords body shop In May I was involved in a car accident. The accident happened in St. George S.C. But I knew if I could get my car to Savannah hwy I would be in great More

by Leefa_moonlight34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Moody
Jul 12, 2016 -

Palmetto Ford Lincoln responded

Thank you for taking the time out of your day to provide us with feedback, we really appreciate it. It was our pleasure to have been of assistance following your accident and we are happy that Jim was able to make the process as smooth and stress free as possible for you during this time. Let us know if there is anything more that we may do for you and stay safe!

July 05, 2016

Pleasurable and Easy Sales Experience Starting with an internet inquiry, I was promptly contacted by Dan who worked quickly to answer my questions and provide transparent pricing so I knew More

by Ryan McCallum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Ruffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Palmetto Ford Lincoln responded

We appreciate you providing us with a positive evaluation of your recent car buying experience, Ryan! We're happy to hear you enjoyed working with Dan and Kelvin, as it was their pleasure to assist you with your purchase from beginning to end and make sure your visit to our dealership was nothing short of excellent. Thank you for your business and for recommending us to others. Please let us know if we can be of further assistance and enjoy your new F150!

July 03, 2016

Painless experience Good employee structure here, you can tell they all are enthusiastic about the products and company they work for. Everyone was very knowledgeable and More

by Bill T.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Pappas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kalinowski
Jul 05, 2016 -

Palmetto Ford Lincoln responded

Thanks so much for taking the time to share your positive comments regarding our team here at Palmetto Ford Lincoln, Bill! We're glad to hear your experience was informative and painless. We were all happy to assist you and make sure you were satisfied with your experience and purchase. Thank you for your business and enjoy your new vehicle!

June 23, 2016

ONLY place to buy a FORD! If you are looking for a dealer who puts the needs of their customer first and works hard to exceed expectations... Palmetto Ford should be your desti More

by Sensei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Floyd
Jun 27, 2016 -

Palmetto Ford Lincoln responded

Thank you so much for the recommendation and positive feedback, we really appreciate it. At Palmetto Ford Lincoln we strive to provide an excellent experience to every customer, every time and are happy to note that Al was able to provide you with such during your recent purchase! Welcome to the Palmetto family and enjoy the new F150, please let us know if there is ever anything more that we may do for you.

June 10, 2016

Outstanding customer service! I have nothing but positive things to say about Palmetto Ford Lincoln. I only had an hour to look at trucks on my first visit and they were great abo More

by Chad C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Ruffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kalinowski
Jun 13, 2016 -

Palmetto Ford Lincoln responded

Thank you, Chad, for the positive feedback and kind comments. We really appreciate it and are delighted to hear that you had such an excellent purchasing experience working with Kelvin, Dan and Mike! At Palmetto Ford Lincoln we always strive to provide our customers with an excellent experience through professional, pressure free and prompt services at competitive prices. Thank you for choosing our dealership for your automotive needs and we look forward to the next time we may be of service!

June 06, 2016

Excellent Experience An amazing group that shows the meaning of true customer service. Boston and the financial team are hands down unstoppable! I recommend if you want th More

by Ms. Purple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boston Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kalinowski
Jun 06, 2016 -

Palmetto Ford Lincoln responded

Thank you! We truly appreciate your feedback and are happy to hear that our team was able to show you the amazing customer service that we always aim to provide here at Palmetto Ford Lincoln. Thank you for the recommendation and we look forward to the next time we may be of assistance.

June 03, 2016

Superb! Great experience. Kelvin Ruffin went the extra mile to put me in the truck I wanted. Dan Lentz was also very helpful. I would definitely do business w More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Ruffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kalinowski
Jun 06, 2016 -

Palmetto Ford Lincoln responded

Thank you, Mark! We appreciate the kind words and positive feedback and are delighted to hear that Kelvin and Dan were able to go above and beyond to get you in the best truck to fit your needs! We look forward to the next time we may be of service and thanks again!

June 03, 2016

KInd and helpful From start to finish, everyone at Palmetto Ford made me feel cared about. They were genuinely interested in helping me get the car I wanted at the pri More

by ekm282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Ruffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kalinowski
Jun 06, 2016 -

Palmetto Ford Lincoln responded

Thank you very much for your feedback and positive comments! We are happy to hear that Kelvin was able to answer all of your questions and provide you with a fluid and easy purchasing process and that Kelvin and Bruce were able to find a great price for you on your new vehicle! We look forward to seeing you at your first service visit as well, until then happy and safe driving!

May 26, 2016

Great experience Upon arrival we were greeted by Bradford and immediately knew he was genuinely wanted to help us with the process of leasing our new Lincoln. He was More

by dcjjp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kalinowski, Brad King
May 27, 2016 -

Palmetto Ford Lincoln responded

Thank you for the feedback, we really appreciate it! We are delighted to hear that Brad was able to provide you with knowledgeable, prompt, and friendly services! Enjoy the new Lincoln and please let us know if there is anything more that we may do for you.

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