Paragon Honda
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 5:00 AM - 9:00 PM
Tuesday 5:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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We wanted to share our great experience at Paragon. Md Shahadat is a true gentleman. He located the car we had been looking for and we couldn't be more thankful for his dedication to help us. This has Md Shahadat is a true gentleman. He located the car we had been looking for and we couldn't be more thankful for his dedication to help us. This has been the best personal customer service we have ever experienced! More
Just now me and my husband buying 2028 Honda Pilot EXL Great Service No extra fee I will recommend my friend and family Great Service No extra fee I will recommend my friend and family More
Omar was really helpful and professional. he put me in the car that I wanted and in general he gave me a excellent customer service, I’m so happy for being helped by him. I would definitely r he put me in the car that I wanted and in general he gave me a excellent customer service, I’m so happy for being helped by him. I would definitely recommend this place (paragonhonda ) to my friends and family because the way I was treated was outstanding. More
this is my first HONDA after i decided to switch from TOYOTA, its just 1.5yrs, but all this time after the 4th service only the 3rd service i got treated as a customer. 1st, 2nd and 4th service i got tre TOYOTA, its just 1.5yrs, but all this time after the 4th service only the 3rd service i got treated as a customer. 1st, 2nd and 4th service i got treated so RUDE by CAROLINA! how come she can be hired ?Her attitude is worst , i never met someone like her when she have to treat customer! i came to pick up my car @12 noon after my car was ready @4.28AM. when i came i told her i need to pick up, she said “STAND THERE!AND WAIT!” the ways she said “STAND THERE” sounds like i will spread her virus! i was more than 6ft between her desk and masked!She didnt ask my name just ignored me! 10 mins later someone came and said need to pick up, one of supervisor called and took care of him in a second!REALLY????i was there first and those supervisor didnt call me why other came and he called him? I ask CAROLINA , i came first why he called him ?!she said “THEN WHY DONT U GO THERE EARLIER???!!” i told her “ THEN U SHOULD TO LET ME KNOW TO GO THERE!!” then i ask her what’s her name and i told her i will report her to her manager once i get the call from the manager for the service experience. i ask another guy that i want to pick up, then he said “JUST ASK ONE OF SUPERVISOR, IM THE SALES PERSON!” REALLY??!! i thought those all are service supervisor since that’s service center! HONDA is popular brand , i thougt all staffs also nice, but im wrong! i still have to suffer for another 1.5yrs until my lease ended! they dont have clear sign or instruction where or who is the right person to see when come to pick up! 1st time i came to pick up, i was straight go to supervisor but he told me i have to look for CAROLINA! and all 3x of 4x experience is worst because i have to dealed with HER! the only staffs who treated me nice is when i was at garage waiting for my car, 3 of them asking me if i got took care yet . More
Everyone in the dearlership is very nice and accommodating. My salesperson Omar is son understanding and wonderful!!! accommodating. My salesperson Omar is son understanding and wonderful!!! More
Awesome service. Friendly staff and very educated on the information. They were patient with us as well. Friendly staff and very educated on the information. They were patient with us as well. More
Siva was super helpful . I am really excited about my New car I couldn’t have closed on it without him Great service he was a pleasure to work with ! I am really excited about my New car I couldn’t have closed on it without him Great service he was a pleasure to work with ! More
Siva was very professional and personable ten out ten we will recommend paragon to friends and family will recommend paragon to friends and family More
Paragon Honda is the worst! Run as fast as you can from this dealership. I purchased a 2018 Honda HRV in January 2021 and this car cannot pass inspection. Imagine a brand new us Run as fast as you can from this dealership. I purchased a 2018 Honda HRV in January 2021 and this car cannot pass inspection. Imagine a brand new used car that you have only owned for year that cannot pass inspection. Before purchasing the car I was lead to believe it was Honda certified, but when I returned to the dealership I was informed that the previous owner had an accident and the sensors were not working properly. I was informed that there was nothing that they could do but I needed to drive the car. My other option was to pay them $330 to service the car and repair the sensors. In addition while making the appointment for service Paragon's website stated that there was a recall on my car. However, yesterday I was informed there was no recall. I also took my car to Plaza Honda in brooklyn and was told by a service representative that the sensors on my car should have been checked before it was sold and that it was illegal for Paragon to sell me the car with bad sensors. Now I am stuck with a car that I cannot drive for fear of getting a ticket for an expired inspection sticker. There is lemonm law in New York City and I plan to take action against this dealership. PLEASE RUN FROM THIS DEALERSHIP THEY ARE THE WORST!!!!!!! More
Always an amazing experience at Paragon Honda. I have been going to them for years and I wouldn’t trust any other dealership. They always have your best interest in mind. I have been going to them for years and I wouldn’t trust any other dealership. They always have your best interest in mind. More