Paragon Honda
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 5:00 AM - 9:00 PM
Tuesday 5:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Awesome Experience They have a huge inventory. Salesman was super nice. He thoroughly makes me understand the whole deal. He actually took me to show the car. He was tru They have a huge inventory. Salesman was super nice. He thoroughly makes me understand the whole deal. He actually took me to show the car. He was truly helpful :) More
Out of State Buyers Beware! I contacted Paragon Honda with regarding a couple of their used vehicles. I received a call from Rick to help me answer my questions about the cars an I contacted Paragon Honda with regarding a couple of their used vehicles. I received a call from Rick to help me answer my questions about the cars and their availability. I provided him the stock numbers of the vehicles from the Paragon website. Since I am from outside the area I asked Rick questions about the cars that I could not tell from the images. He told me he would personally go look and call me back within the hour with his report. He NEVER called back. The next day I called him and he answered the questions, but never apologized for not calling me back. I told him that I would be traveling from out of state and really wanted one car. He told me that he could only hold the car for 24 hours for me to travel, so we planned on calling 1 day before I would be there. I called Rick back on a Wednesday late afternoon to tell him I would be at the dealership on Friday morning at opening time. I asked if it was possible to hold the car for just over the 24-hour time since I needed to make a few travel arrangements. He said that the car was right in front of him and that he would immediately go speak with his manager, but that he thought that it was close enough to the time I would be there that they would be willing to hold it. He said, “I will call you back if I cannot hold it for you yet.” He NEVER called me back. Based on his comment, I believed that the car was going to be held for me. I called back on Thursday, to confirm a few questions regarding payment options. Rick was not there but I spoke with a helpful lady whose name I cannot recall. I flew to NYC and arrived at the dealer promptly at 9:00 am, opening time. I asked to speak to Rick and was told he was not on the sales floor, but another sales person helped me. He was a nice guy. But he looked up Rick’s records. There were no stock numbers for the vehicles I asked to be held in Rick’s records, and the car Rick told me they would hold for me (by not calling back) was not there. I was devastated. The sales person called Rick and he denied everything about our conversation from earlier in the week. He called me a liar and refused to come speak face to face. The manager came over and spoke with me, and he stated that Rick had never spoke to him about me or holding the car for me. I strongly caution anyone who is not a local to reconsider dealing with this dealership, especially with Rick. I do not know what their deal is, but at best they are pulling something and are poor communicators, and at worst, they (Rick) are downright dishonest. I spent several hundred dollars and took a vacation day to travel there based on a promise that they did not keep and may never had intended to keep. More
Paragon Used Car Sales Experience When I got to Paragon I wasn't sure what to expect. What I got was an Extremely helpful Sales Rep. Monica Rodriguez.. She took the time to answer all When I got to Paragon I wasn't sure what to expect. What I got was an Extremely helpful Sales Rep. Monica Rodriguez.. She took the time to answer all my questions and concerns.She was polite and courteous,and made my used car buying experience stress free. She was a true Professional, thanks Monica. Manager Mike Adovitch made sure that I was completely satisfied with my purchase from start to finish. A true Proffessional and Gentleman,thanks Mike. Al from the financing department department was also extremely helpful and a good guy, thanks Al. Overall my experience at Paragon Honda went as smoothly and enjoyable as I could've hoped it to. Thanks. More
Terrible experience for both used and new car purchase If I had opportunity to give zero stars that would have been my rating. Went to dealership to purchase a Honda CR-V. Sales person was very nice on b If I had opportunity to give zero stars that would have been my rating. Went to dealership to purchase a Honda CR-V. Sales person was very nice on both test ride and quote. They used big screen to calculate lease cost as a way to make the sales experience better.. the number presented was lower than expected, but with a couple caveats as the automated systems is not able to print out the details behind the lease terms. In any event, left deposit for vehicle and made arrangements to bring in car for trade in estimate the following day. After an hour with the my car, I was informed they would not be able to provide estimate until the car I wanted to purchase was in stock. I told the sales person that was not what we had discussed the previous day as I was not coming back 3-4 days later to be given my trade in value. My goal had been to review the details of the lease numbers and trade in value to finalize an agreement. I was informed that is not how they do business. I thought that was ridiculous as other dealerships have been able to give me a trade estimates in minutes. I asked for my deposit back and will NEVER do business with them again. This was the second time this dealership provided terrible service. I had purchased the vehicle which I was looking to trade in from their used service department. That was the worst car purchasing experience in my life (I've owned 18 vehicles). When buying a car, all kinds of promises are made. Once they have your money, then its a big F U. Seems like their certification process is a drive through car wash, then the owner comes back and has all the problems fixed. I had to bring in the car twice to their service center to complete the repairs to meet pre-owned certification. In addition was given the car without my any temp registration or gas, if I had not noticed this while filling up, then would have been driving the car illegally. Then the icing on the cake, was the 3 follow up trips to the dealership for my permanent registration after the temporary had expired. The dealership has lots of inventory and its centrally located, but beware of the service after deal is made. Seem like the culture of this location is to move cars first and customer service a very distant second. This rating only applies to the sales department. The service center experience has been excellent. More
2015 Honda Civic LX I enjoyed working with salesman Alexandru Cozos in purchasing my Honda Civic. He was easy to communicate with, very accessible and he understood my co I enjoyed working with salesman Alexandru Cozos in purchasing my Honda Civic. He was easy to communicate with, very accessible and he understood my concerns. Made for a good experience! More
Great experience. The sales rep, Miguel Bueno was fantantic. I had a great experience buying a new Honda Accord at Paragon Honda. The sales rep, Miguel Bueno, was really helpful in answering all my question, ex I had a great experience buying a new Honda Accord at Paragon Honda. The sales rep, Miguel Bueno, was really helpful in answering all my question, explaining me the difference between the models, and taking me on several test drives. Excellent service is all respects. More
Very HAPPY with my certified pre-owned 2016 Honda Civic EX Mark Carrion was awesome!!!! He helped me get exactly what I was looking for in a certified automobile.....along with Joanna Chang who made sure I got Mark Carrion was awesome!!!! He helped me get exactly what I was looking for in a certified automobile.....along with Joanna Chang who made sure I got an excellent APR with affordable payments...Paragon Honda is a very friendly dealership...would definitely recommend to anyone looking for a reliable car at a good price..... More
One of my Best Car Shopping Experiences Patricia called me as soon as I put in an inquiry and was very professional and direct. She helped me pick out exactly what I told her I wanted over t Patricia called me as soon as I put in an inquiry and was very professional and direct. She helped me pick out exactly what I told her I wanted over the phone. I was worried I wouldn't get the car I wanted, but she reassured me and I drove away with the car I wanted. Gary Lin was the finance manager I dealt with and he was very direct and friendly, he knew what he was talking about and went above and beyond to make sure that I understood what he was talking about by breaking explanations and concepts down. More
Disgusting March 8, 2017. I was so upset regarding one sales agent, she was forcing me to buy the stock, not even considering some options and suggestions for my March 8, 2017. I was so upset regarding one sales agent, she was forcing me to buy the stock, not even considering some options and suggestions for my choice of model, color and trim. she was not listening for what I want, just to force me for the stock. I'm willing to wait just to get what I want for my new car but she mentioned that Honda is not anymore producing that kind of options. We tried to look for another dealer and we got whatever we want and we closed the deal. More
Excelent experience Paragon Honda has the most welcoming employees. Mr william provided me the Best customer service I can Ever ask for.I really recommend him if you wan Paragon Honda has the most welcoming employees. Mr william provided me the Best customer service I can Ever ask for.I really recommend him if you want to buy a car. He took time to explain to me everything with no rush. It Took some time to finish all the paperwork with the bank, but it is definitely worth waiting. Thanks to Nicole Hamill for the help I appreciated it. You guys make a great team.... I bought a Honda accord sport 2017 and I'm so happy to have this car,, i'm in love with it. If I ever want to buy another Honda, this will be the place I choose to go! Best, More








