Paramount Kia of Hickory

I just bought a 2020 KIA Telluride from Paramount KIA in Hickory NC. I had been texting/speaking with Peter Bailey over the last month or so to give him an idea of what I was looking for. He was able to get Hickory NC. I had been texting/speaking with Peter Bailey over the last month or so to give him an idea of what I was looking for. He was able to get me a phenomenal price on this Certified Pre-Owned vehicle and I am sure my husband and I will get many years of enjoyment from it. The finance person was very knowledgeable and helped us out greatly as well. This is the 2nd vehicle I have purchased from this dealership since 2012. I would highly recommend them to anyone. More

Always ready to help. Two years ago I purchased a 2018 Kia Optima with the assistance of Mr. David Hoover. I was very happy with my car, but unfortunately destroyed it in a Two years ago I purchased a 2018 Kia Optima with the assistance of Mr. David Hoover. I was very happy with my car, but unfortunately destroyed it in a terrible crash last week. The car was destroyed inside and out and I sustained only minor cuts and bruises. Mr. Hoover was available, ready and willing to help me push through the process of replacing my car and we did it in less than one week. Mr. Hoover is experienced, polite and always fun to talk with. I trust his advice and appreciate that he makes me feel like I'm his only customer when I know he has many! Colton Tannenbaum in finance is also very friendly, polite and personable. He clearly knows his job and takes you through the paperwork process with ease. Thank you guys. More

Nick was wonderful! Thanks so much for having another car brought in for me,it was missing a wanted feature, but turned out great, thanks! brought in for me,it was missing a wanted feature, but turned out great, thanks! More

I love, love, love my car. I bought a 2021 Kia Seltos SX Turbo AWD and I absolutely ADORE it. The salesman, Cody, was extremely welcoming and very informative and full of knowledge. He answered any and all Turbo AWD and I absolutely ADORE it. The salesman, Cody, was extremely welcoming and very informative and full of knowledge. He answered any and all questions I had regarding anything. He was super helpful, and I would refer him to ANYONE when they come to this dealership! More

Jeffrey Frenette,I enjoyed working with him because he Jeffrey Frenette, I enjoyed working with him because he was really knowledgeable, patient, and he wasn’t pushy at all. He made sure that he answered Jeffrey Frenette, I enjoyed working with him because he was really knowledgeable, patient, and he wasn’t pushy at all. He made sure that he answered all of my questions and he also made sure to check off everything that I had on my list. I was very pleased with my experience, and would recommend him to any of my friends who want to buy a new car. More

Justin was an awesome salesman. He was patient and allowed me to look at and drive several different vehicles. He answered all my questions. One of the best things for me was he was not pushy. When it allowed me to look at and drive several different vehicles. He answered all my questions. One of the best things for me was he was not pushy. When it came time to sign the paperwork, everything was very easy. There was not any pushiness to buy extras. They offered you coverage options and did a great job getting me a good interest rate. This was a great car buying experience and I would recommend them to anyone!! More

A painless experience A pleasant bunch of people. We were treated like a family member would have been treated. From the early morning call to the finalizing of the trans A pleasant bunch of people. We were treated like a family member would have been treated. From the early morning call to the finalizing of the transaction , we were treated courteously and with respect. More

Very happy with my purchase at Paramount and my impeccable service I received from my salesman “Nick Thomas”. Drove out of the dealership feeling like a million bucks thanks to the team at Paramou impeccable service I received from my salesman “Nick Thomas”. Drove out of the dealership feeling like a million bucks thanks to the team at Paramount make me feel comfortable through the entire process. More

They were very accommodating . Thanks for your hard work . Even why to Asheville to pick my new vehicle up and bring it to my house . Even why to Asheville to pick my new vehicle up and bring it to my house More

Easy to buy at Paramount Kia of Hickory I have wanted a Soul for years, but did not want the hassle of buying a new car! There was no hassle at Paramount Kia! Chris G., the car guy, was I have wanted a Soul for years, but did not want the hassle of buying a new car! There was no hassle at Paramount Kia! Chris G., the car guy, was very patient with me. We exchanged email for more almost 2 weeks before I went in to look at the 2020 Soul. He allowed my to test drive as many vehicles as I wanted, explaining all the options and especially the safety features. No pressure, just easy, friendly discussion of options and some negotiating. He also programmed my new Soul for options that I am sure (as a senior citizen) would have taken me days to figure out! He had my new car delivered to my home the same evening, called when they were leaving the dealership and later to confirm arrival. Great guy! Evan, Finance Manager, was very gracious during the process and even more so the following day. I realized that I had signed up for a maintenance plan that was not the best for me; I don't accrue enough miles to use all the 'maintenance' that I had purchased. He immediately sent a form to cancel the plan and to refund the cost of the plan. I was amazed! Cathy, Customer Care, called the day after my purchase to ensure that all went well and that I was happy with the purchase. Yes, a great experience! I wish I had not taken so long to purchase my new Soul ~ now I can roll! More