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Paramount Porsche Volvo VW

Hickory, NC

4.9
2,075 Reviews
Paramount Porsche Volvo VW is owned and operated in Hickory, NC and is part of the Paramount Automotive Group. We provide our customers a dealership that has developed a reputation for superior service. We do business by the Paramount philosophy based on “GR 101” or the Golden Rule: Always treat other people as you would want to be treated and always endeavor to do what is right and fair. We have a qualified and knowledgeable sales staff with the training and dedication necessary to provide customers with the information that makes purchasing decisions those that bring lasting joy. Trustworthy, reliable service and repairs by our highly skilled service technicians. We also have a staff of caring Paramount car financing experts who work hard to provide exceptional rate loans, made possible by our high volume buying power, and offer special financing packages for bad credit buyers who have had credit problems but still deserve the right to car ownership. Stop by today and see the Paramount difference.
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1205 South Center Street

Hickory, NC

28602

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Showing 2,075 reviews

October 17, 2021

I’ve bought lots of cars and this was the best car buying experience I’ve had anywhere. I’ve bought new and used, Chevrolet, Honda, Ford, Chrysler, and VW. No competition, this experience was the best. ** Ed More

by ashliegossett
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rudi Rudisill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fox Guenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Grove
Oct 11, 2021 -

Paramount Porsche Volvo VW responded

Thank you, Ashlie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Nov 01, 2021 -

Paramount Porsche Volvo VW responded

Ashlie, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. The Paramount of Hickory Team

Nov 01, 2021 -

ashliegossett responded

Your last sentence says “please contact me”… I’ve contacted this company numerous times and you all weren’t interested in helping me until I left a bad review. I have texts and emails that were never even responded to. I also have no idea who sent this message as there is no name attached so I’m not sure how you expect me to contact you. You don’t. You don’t want me to call you, you simply want the review readers to think you tried to resolve my complaint. On October 27th you responded that your management teammate would be reaching out to me. It’s November 1st & I’ve heard from nobody. It’s insane that the only communication you are interested in is on this dealer rater page. I will add that Sarah in the service department was very kind and she did have the two places fixed where there was damage.

October 16, 2021

Drove 2.5 hours here for an appointment with Fox. Not even 1 minute there and staff was already seeing if we needed help (though we were looking crazy from running around with kids). Fox and Parker ended More

by Late
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fox Guenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Grove
Oct 18, 2021 -

Paramount Porsche Volvo VW responded

Thank you for taking the time to share your thoughts on working with Fox, Parker and our team. We're glad to hear we delivered such a great experience!

October 11, 2021

I had a great experience at Paramount Porsche Volvo VW. Ask for Jesus, he is the best! He was helpful, genuine, and makes the process smooth. Overall, everyone I came in contact with at the dealership was More

by kaylapaige213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Paramount Porsche Volvo VW responded

Kayla, Thank you for your business and this review. We're happy to hear Jesus and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 09, 2021

Brent was genuine and not one of those pushy sales persons! He made the process easy and quick! Everyone at Paramount was friendly and made you feel welcomed. Would highly recommend! More

by hambybug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Lewis, Brent Phillips
Oct 11, 2021 -

Paramount Porsche Volvo VW responded

Thanks for your feedback on your recent visit to Paramount Porsche Volvo VW. I'm glad to hear that Brent was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 04, 2021

I had an excellent experience! I traded in my 2019 VW for a new model, and it was seamless, easy, and genuine. Jesus was great at guiding and advocating on my behalf. Parker was patient and knowledgeable in More

by Mjessie.Haynes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Grove
Oct 04, 2021 -

Paramount Porsche Volvo VW responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jesus and Parker and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 03, 2021

Paramount Volkswagen provided excellent service throughout the buying process. Everyone was friendly and great to work with. More

by jacobboyd828
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Phillips
Oct 04, 2021 -

Paramount Porsche Volvo VW responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jacob, and look forward to your next visit.

September 30, 2021

I have bought my last 2 vehicles here... never had a better experience. Everyone went out of their way to make it an enjoyable experience for my whole family. Their service work is top notch also, as More

by shari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Pletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Phillips
Oct 01, 2021 -

Paramount Porsche Volvo VW responded

Thank you! Here at Paramount Porsche Volvo VW, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Brent and Zachary, and it was a pleasure having you at the dealership. We appreciate your review!

September 29, 2021

When meet Derek he seemed down to earth and friendly enjoyed him as a salesman More

by csmithfam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Spencer
Sep 30, 2021 -

Paramount Porsche Volvo VW responded

Thank you so much for your kind words for Derek, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

September 29, 2021

Our experience was incredible! Jesus was so helpful and kind. We so appreciated his knowledge and support. More

by Hannah Wirt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Paramount Porsche Volvo VW responded

Thank you so much for choosing Paramount Porsche Volvo VW! Congrats on your new purchase, Hannah! We're thrilled that you found your experience with Jesus to be a positive one. Please let us know if we can be of any more assistance. We're always happy to help.

September 28, 2021

Really pleased with purchase of a 2021 Volvo XC60. Derek made the process very easy and despite one little hiccup that required the body shop to repair after I took delivery, the purchase was a smooth one. More

by smpike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Norris and Sheldon, Derek Spencer, Jamie Edwards
Sep 28, 2021 -

Paramount Porsche Volvo VW responded

Congratulations on your new 2021 Volvo XC60! It's great to hear that Derek was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Paramount Porsche Volvo VW!

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