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Parks Ford Lincoln of Gainesville
Gainesville, FL
1,775 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,775 reviews
August 27, 2024
This service was aye too expensive I left with over a 1000 dollar bill after turning down two other recommendations that all equated up to over 3000 thousand dollars. Plus the charge for labor was ridic 1000 dollar bill after turning down two other recommendations that all equated up to over 3000 thousand dollars. Plus the charge for labor was ridiculous it was over 500 bucks just for the labor while being what seemed like tricked into purchasing those expensive recommendations. I say if you have another mechanic use them because this dealership will break the bank!!!!! More
by barber0775
Verified CustomerEmployees Worked With
August 27, 2024
It was very easy and almost enjoyable to buy a Lincoln from Mike at Parks! from Mike at Parks! More
by Diana
August 27, 2024
Did a great job easy to work with. I had two vehicles I needed to get in got them in. I had two vehicles I needed to get in got them in. More
by amandasal
Employees Worked With
August 27, 2024
In service both Kimberly and Cody were Great! Treat them right as they are Wonderful and an asset to Park’s Lincoln Ford team! Treat them right as they are Wonderful and an asset to Park’s Lincoln Ford team! More
by SJOHNS7997
Employees Worked With
August 27, 2024
Customer service was professional. Understood what my car needs and fixed it within my time frame. Understood what my car needs and fixed it within my time frame. More
by k_holbrook2000
August 26, 2024
Cody is always honest and professional hes great to work with which is why I ask for him when I bring the mustang in for parts Cody is great!!!!!!! with which is why I ask for him when I bring the mustang in for parts Cody is great!!!!!!! More
by whitestar4411
Employees Worked With
August 25, 2024
Dealership people were very polite and my purchase of new vehicle experiences was best of all my previous purchases. Sales man Mr. Mike Archer is a very polite, experienced and knowledgeable. The negotiation vehicle experiences was best of all my previous purchases. Sales man Mr. Mike Archer is a very polite, experienced and knowledgeable. The negotiation was without any hassle and we got what we wanted. I am absolutely a very satisfied customer and if you are looking for a Ford vehiclewould highly recommend to go to this dealership and ask for Mr. Mike Archer. More
by prakash
August 24, 2024
Absolutely awful! I made an appointment for 7:30 am to allow maximum hours for my horn to be fixed while I was at work. I didn't receive a call all day so I called at I made an appointment for 7:30 am to allow maximum hours for my horn to be fixed while I was at work. I didn't receive a call all day so I called at 2pm only to be told that my car hadn't even been looked at, because they prioritize the customers who are waiting at the dealership. When I asked to speak to a manager, I was told he would personally go look at my car and call me back. When he called back, he confirmed that my horn was indeed broken and they did have the part but wouldn't have time that day to fix it! I'm so confused as to why I made an appointment in the first place. Not only did Parks not honor my appointment time, but they didn't call me with an update, and when I expressed my frustration, they got snippy with me. When I came to pick it up, I had to wait 20 minutes for them to bring my car around. There wasn't one person I dealt with that day that tried to make the situation right, and this isn't the first time this has happened. We have 3 Hyundai vehicles and didn't buy any there and I never take them there for service. The only reason I did this time was because the horn is under warranty and I was hoping just one time, they would do a job well. I won't ever step foot on this property again. More
by coribbecker
Employees Worked With
Other Employees :
the 2 i dealt with most weren't wearing name tags and they didn't tell me their names, Pablo Serna
August 24, 2024
How can it take so long for an oil change when I have an appointment? This is the 3rd time I have had this happen. 1st time I didn’t know to schedule appointment and waited all long time. 2nd time schedule appointment? This is the 3rd time I have had this happen. 1st time I didn’t know to schedule appointment and waited all long time. 2nd time scheduled a 1 pm appointment and the took over 2 hours. They said it’s because people were at lunch ( why do you schedule appointments when people are at lunch!) this time asked what time is good so I don’t have to wait so long. They said 7:30. I arrived at 7:30 and it still took 2 hours even though I was promised it would be 60-90 minutes. When I questioned why it took so long it was just excuses. No apology at all. Later that day my car made a funny sound it never made before. I called and Inquired. My tech said it was because I didn’t change the air filter she had told me was dirty. She said she could show me a picture of how it was filled with leaves and tons of dirt. She said when they put it back in with the leaves it must have gotten in the system. I asked her why she did tell me that when she just casually asked it I wanted it replaced. She didn’t have an answer. She just said I should get it changed. I hate going to this dealership. It’s ALWAYS an awful experience. More
by Mm352
Employees Worked With
Dana Broderson
