Parks Ford Lincoln of Gainesville

Garrett Parks from Parks Ford in Gainesville, Fl made buying my 2026 Ford Maverick XLT Hybrid so easy. We texted back and forth for a day at my convenience. He was very transparent with pricing and ans buying my 2026 Ford Maverick XLT Hybrid so easy. We texted back and forth for a day at my convenience. He was very transparent with pricing and answered all of my questions. We basically had everything finished before I arrived in person to sign the papers.. Marcos Graciani, Sales Manager, explained all service plans and warranties in great detail. There was no hard sales pitch to buy anything. Everything he stated was optional. As a senior citizen, I have purchased many cars in my lifetime, and this was one of the most positive experiences. Hats off to Parks Ford of Gainesville, Fl. More

Every one and every thing was wonderful and even washed my car ??. Great service my car ??. Great service More

Excellent service I got my yearly maintenance done and the team was very fast. Efficient had great customer service and I love that I was able to see a video of the air filters. the team was very fast. Efficient had great customer service and I love that I was able to see a video of the air filters. More

They don't care about anything other than you buying the vehicle . I'm not getting the experience I was told I would get before the purchase . The phone system sucks . I don't feel like a customer behind th vehicle . I'm not getting the experience I was told I would get before the purchase . The phone system sucks . I don't feel like a customer behind the VIP sticker should that is stuck to my windshield More

Refused working on RV when Gator Ford in Tampa said everything is simple any easy to fix… 100 miles away is worth it. everything is simple any easy to fix… 100 miles away is worth it. More

Communication with the service rep was poor. He would not return calls. Every time I called for an update he was on the phone or left for the day. I ended up dealing with Luciano who was very He would not return calls. Every time I called for an update he was on the phone or left for the day. I ended up dealing with Luciano who was very professional. In addition to the injector issue I told the rep the windshield wiper fluid was not working on the driver side. Luciano told me he cleared the line and it was working. When I called before picking up the car I was told the wiper fluid pump should be replaced because it was going out. The pump mysteriously stopped working once I picked up the car. You guys had the car for a week and no loaner cars. When I bought the car from your dealership I was told you did have loaner cars. I’m not happy with your service, the car, or the dealership. Jenkins in Ocala took much better care of me when the injectors first failed. More

I made the appointment with Kyle. He was not available when I dropped off my Santa Cruz, he was out the next day no one followed up with me on the status of my truck, I had to call tw He was not available when I dropped off my Santa Cruz, he was out the next day no one followed up with me on the status of my truck, I had to call twice and wait for an update. I never saw Kyle when I picked up my Santa Cruz either. Young man that checked me in honestly was awful! More

I was charged two separate $300 diagnostic fees for my issue. It took Parks 48 hours for them to tell me that they were unable to diagnose my issue and had to replace my engine control unit for $3,300 whe issue. It took Parks 48 hours for them to tell me that they were unable to diagnose my issue and had to replace my engine control unit for $3,300 when what I have is clearly a transmission issue. I took my car back and am getting my transmission replaced elsewhere. They didn’t even offer a partial refund for failing to actually diagnose my problem. More

We buy all of our cars there and always Will the staff is fantastic. We love them. fantastic. We love them. More

on time, performed. well, very happy. very convenient to have service at my house instead of getting the service at the dealership. well, very happy. very convenient to have service at my house instead of getting the service at the dealership. More