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Parks Ford Lincoln of Gainesville - Service Center
Gainesville, FL
822 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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822 Reviews of Parks Ford Lincoln of Gainesville - Service Center
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May 03, 2025
I asked for information on a build nothing was sent. I was told a link would be sent. I was told a link would be sent. More
by JDARKEYE108
Verified CustomerEmployees Worked With
May 03, 2025
I brought my car in. They said the battery was bad. I told them it was the 5th battery new alternator. Engine runs very smooth. They returned it and said it was a bad bat They said the battery was bad. I told them it was the 5th battery new alternator. Engine runs very smooth. They returned it and said it was a bad battery. I picked up the car and it would hard idle without stalling. They did something to it. Then they told me they were going to replace the alternator, wiring harness, coil packs and spark plugs. And that's why it's running bad. The same components that the car was running well with. This make no sense at all. If feel like they made some mistake or are not well trained diagnosticians. This is the second terrible experience with service Parks. I will take it to Jenkins in Ocala where they had to fix what Parks could not on my first. Is it. Regards. Anthony Amburn, PhD More
by LDSAMBURN
Employees Worked With
Ari and the service manager
May 02, 2025
The mechanic seemed to be a little less than average. Levin was on point. He was perfect and knew exactly what needed to be done to the car. It was a very good experience. Levin was on point. He was perfect and knew exactly what needed to be done to the car. It was a very good experience. More
by Aaronjscott1978
May 02, 2025
I sat there all day with a toddler just to find out that they didn't have the part even though I confirmed on the phone that the part was there before I arrived they didn't have the part even though I confirmed on the phone that the part was there before I arrived More
by cassy.hujus94
April 30, 2025
Working with Levin is always a great experience. His knowledge and effort to work with scheduling is amazing. Levin always makes sure the work is done correctly and quick. I have full trust in his o His knowledge and effort to work with scheduling is amazing. Levin always makes sure the work is done correctly and quick. I have full trust in his opinion on what the best decision is. More
by Matt Benavidez
Employees Worked With
April 30, 2025
truck was picked up for an oil change at 8:30am and I didn't get it back until around 5pm. That would be fine, the problem is I tried to reach out to get an ETA multiple times and never got a return call didn't get it back until around 5pm. That would be fine, the problem is I tried to reach out to get an ETA multiple times and never got a return call or text until the truck was done around 2pm, and then still didn't make it back to me for 3 more hours. The lack of response pissed me off More
by adamscutler87
Employees Worked With
Fraser
April 29, 2025
It was good they handled my car very well and were very professional about everything and did a good job professional about everything and did a good job More
by Brysonmrichey1
April 29, 2025
Parks ford is the best when it comes to customer service! ! I will be buying all future vehicles from them. ! I will be buying all future vehicles from them. More
by lynn.haller
Employees Worked With
April 29, 2025
Levin was very polite. He let me know that they checked all the filters and wipers covered on my warranty. He let me know that they checked all the filters and wipers covered on my warranty. More
by pcrawmer
Employees Worked With
