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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
890 Reviews
Call Service Center (352) 565-9023

890 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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May 28, 2025

The service was good. Took awhile to get to us but once here they were fast. Upset about the financing feel it was pushed for Campusc and its a pain to make a payment. Had More

by Tricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Plourde
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025

Very fast to get my car checked up. I was in and out in 30 min More

by tiberioaraujo96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025

They did what they said they were going to do and did it quickly. I had no complaints More

by VANCEALTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro O' Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025

Friendly and helpful. I liked the detailed write up and video of what they were looking at. It made me feel like I wasn’t being taken advantage of. More

by abrosw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Archer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donovan Plank
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad you found the detailed write-up and video helpful—it’s important to us that you feel informed and confident in the service you receive. We look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 27, 2025

The service advisor and the mechanic were very thorough and answered all my questions. I appreciate their professionalism. More

by Robin Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
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May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad to hear our team was thorough and took the time to answer all your questions. We appreciate your trust and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 27, 2025

Everyone was polite, wait time was short, everything was great Everyone as very polite, the wait time was not long at all, and the service that was asked for was provided. More

by desspatt12
Recommend Dealer
Yes
Employees Worked With
Devon
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May 28, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad to hear everything went smoothly, from the polite service to the short wait time. We appreciate your visit and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 25, 2025

Loved valet pick up. Not happy with wrong psi on tires after rotation. Tires psi More

by Papa L
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Stoufer
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May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. I'm glad you enjoyed the convenience of our valet pickup service, but I’m sorry to hear about the tire pressure issue after your rotation. I’d appreciate the opportunity to speak with you and get this corrected. We’d be happy to send someone out to adjust the pressures at your convenience—just give me a call and we’ll get it scheduled. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 24, 2025

My visits to Parks Ford have always been pleasant and the staff is very professional. The service department is great to work with. I have never had any complaints . 5 star rating for sure! ***** More

by The Cliner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words and continued support! We're glad your visits have always been pleasant and that our team has taken great care of you. We truly appreciate the 5-star rating and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

I got my car in the day I called and got everything fixed quickly under warranty. More

by ljfowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rylee Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the feedback! We're glad we could get your car in quickly and take care of everything under warranty. We appreciate your business and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

Bil Stoufer is the reason I have my vehicle serviced at Parks. He’s a great service advisor. More

by HBEC6930915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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