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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
886 Reviews
Call Service Center (352) 565-9023

886 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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May 27, 2025

Friendly and helpful. I liked the detailed write up and video of what they were looking at. It made me feel like I wasn’t being taken advantage of. More

by abrosw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Archer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donovan Plank
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad you found the detailed write-up and video helpful—it’s important to us that you feel informed and confident in the service you receive. We look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 27, 2025

The service advisor and the mechanic were very thorough and answered all my questions. I appreciate their professionalism. More

by Robin Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
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May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad to hear our team was thorough and took the time to answer all your questions. We appreciate your trust and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 25, 2025

Loved valet pick up. Not happy with wrong psi on tires after rotation. Tires psi More

by Papa L
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Stoufer
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May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. I'm glad you enjoyed the convenience of our valet pickup service, but I’m sorry to hear about the tire pressure issue after your rotation. I’d appreciate the opportunity to speak with you and get this corrected. We’d be happy to send someone out to adjust the pressures at your convenience—just give me a call and we’ll get it scheduled. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 24, 2025

My visits to Parks Ford have always been pleasant and the staff is very professional. The service department is great to work with. I have never had any complaints . 5 star rating for sure! ***** More

by The Cliner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words and continued support! We're glad your visits have always been pleasant and that our team has taken great care of you. We truly appreciate the 5-star rating and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

I got my car in the day I called and got everything fixed quickly under warranty. More

by ljfowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rylee Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the feedback! We're glad we could get your car in quickly and take care of everything under warranty. We appreciate your business and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

Service department did an excellent job with the work, the time line they needed to get the work done, and the communication. More

by milkshakejpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad to hear the service team delivered excellent work, stayed on schedule, and kept you well-informed. We appreciate your support and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

Bill has looked after me well for the past five years I like him and I trust him and to be honest if it wasn't for Bill I would probably go elsewhere. More

by Ivan Yates
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Stoufer
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May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your loyalty and kind words. We're grateful to have Bill on our team, and it means a lot to hear how much you value his care and trust. We look forward to continuing to earn your business for years to come! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

Service was completed to my satisfaction. Pickup service was not optimal. Staff are very polite. Mike is great More

by timothyakkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback! We're glad the service met your expectations and that you found our team polite and helpful—especially Mike. I’m sorry to hear the pickup service wasn’t optimal, and I’d appreciate the opportunity to improve that experience for you next time. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

They were friendly and helpful. They also Handled everything very professionally and my service was completed with great detail. More

by joannelizabeth817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikia
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May 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad you had a positive experience and that everything was handled professionally and with attention to detail. We look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

Bil Stoufer is the reason I have my vehicle serviced at Parks. He’s a great service advisor. More

by HBEC6930915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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