Back

Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
1,015 Reviews

1,015 Reviews of Parks Ford Lincoln of Gainesville - Service Center

Sort by
July 16, 2025

The price was too high for oil change and had to wait to pick up truck More

by Terry Parrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Levin Hickman
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Prompt, courteous and very attentive to detail I always know my car will get the attention it requires. More

by STEVERINOGATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon P
July 15, 2025

Edwin deserves a good Christmas bonus. He went above and beyond. Edwin deserves a good Christmas bonus. He went above and beyond, made sure all of my car needs were taken care of. Even too More

by gunterashleye
Recommend Dealer
Yes
Employees Worked With
Edwin
July 15, 2025

They had some opportunities to make up for mistakes were all human and not perfect. Nobody should leave anything less than a 5 star on surveys as the dealerships pushed by the manufacturers are linking thei More

by Cade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Excellent service, very patient and attentive. Followed up with us on all levels of service. More

by MICHELEKENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

We were running late for our appointment; however, we phoned Levin to advise. He put us at ease, and he assured us that our vehicle would be serviced. More

by oscar.goolsby
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
July 14, 2025

Very happy with the people and service at parks ford, will refer them to all my friends. More

by Schaffergn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

People are helpful and I’ve always been taken very good care of.. Only have used the service dept. Gerald the service manger is on top of everything as is Alex my service advisor More

by ladydi2953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luciano Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro O' Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for choosing Parks Hyundai as your service center. We appreciate your business and value your feedback! We look forward to seeing your at your next service visit. All the best! Gerald Acevedo Service Manager

July 12, 2025

Staff was friendly but I was charged 300$ for ac recharge then my battery needs to be replaced right after they worked on it. So had to pay another 350$ But claimed it was unrelated. My diagnostic on the More

by tm352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Saint Louis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for choosing Parks Hyundai as your service center. We appreciate your business and value your feedback! Sorry we did not meet your expectations. I will be sure to meet with the team and identify the areas of opportunity. All the best! Gerald Acevedo Service Manager

July 11, 2025

Bill Stoufer remains the consummate professional - thorough and courteous and genuinely concerned about good service. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words about Bill! He truly takes pride in providing great service, and we're glad to hear he took such good care of you. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

1
...