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Parks Ford Lincoln of Gainesville - Service Center
Gainesville, FL
1,140 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,140 Reviews of Parks Ford Lincoln of Gainesville - Service Center
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Verified Customer
September 21, 2025
Good job on servicing my car in a very timely manner. Thank you very much. Thank you very much. More
by ykhw59a
Employees Worked With
September 19, 2025
The service advisor was dismissive, condescending, unprofessional, and blatantly uninterested in helping since my vehicle was out of warranty. unprofessional, and blatantly uninterested in helping since my vehicle was out of warranty. More
by LIZRN2B
Employees Worked With
September 18, 2025
My service person was good. It was just an extremely busy day there so I couldn’t wait while my vehicle to be serviced. It was just an extremely busy day there so I couldn’t wait while my vehicle to be serviced. More
by cepinks
September 18, 2025
Dealership refused to perform service that was scheduled for 150K transmission service per Ford Explorer Maintenance Manual. Customer Service Representative stated that he did not recommended the service. A for 150K transmission service per Ford Explorer Maintenance Manual. Customer Service Representative stated that he did not recommended the service. After stating multiple times I wanted the transmission they didn’t service it. When I asked if I authorized other recommended service to be done and I replied “yes” they did all other recommended service except the scheduled appointment (transmission service). The bill was $1100 for 4 spark plugs, and a couple of air filters. When I asked way the transmission was not serviced… they stated “Well we didn’t have to time… etc” Horrible service & CSR’s that do not even know vehicles maintenance service intervals. I WOULD NOT recommend this dealership for any work to be done or purchase a vehicle. More
by KAYALLANE
Employees Worked With
September 18, 2025
The staff are always friendly and go above and beyond to accommodate your needs. Always receive good service. accommodate your needs. Always receive good service. More
by veronica.williams4
Employees Worked With
September 17, 2025
I had a 3:30 appointment I was out of there at 6:00 wasn't happy about that but the service was good wasn't happy about that but the service was good More
by rhaines4443
Employees Worked With
September 17, 2025
Service was excellent just that I had to wait too long. I arrived before 10 am and left around 2 pm I arrived before 10 am and left around 2 pm More
by enerpower18
Employees Worked With
September 16, 2025
Technician forgot to place cabin air filter screws back into place. I let dealer know and I could have brought truck up and waste another 2 hours. I went ahead and did it myself into place. I let dealer know and I could have brought truck up and waste another 2 hours. I went ahead and did it myself More
by jsutton23
Employees Worked With
