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Parkside Kia

Knoxville, TN

4.8
1,373 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else. Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else. That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,373 reviews

October 04, 2019

Very satisfied in every way. I had oil change tires rotated etc. The work was completed in a timely manner. Jim and everyone in service was excellent. More

by dannyguider
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Richards
Oct 05, 2019 -

Parkside Kia responded

We are so happy to learn of your satisfaction. Thanks for sharing your feedback for our services. We truly appreciate it and we welcome you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 03, 2019

Purchase of new Kia Brandon Jordan was very helpful to me in the purchase of my new Kia. I appreciate how he took the time to explain everything to me. I would recommend More

by Guge9846
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jordan
Oct 03, 2019 -

Parkside Kia responded

Thank you for the great review! We will be sure to thank Brandon for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 03, 2019

Great help from Steven with all our questions. The entire experience was pleasant without any pressure and we were allowed to try out 3 vehicles before making our decision to buy a Sportage. More

by KAH
Recommend Dealer
Yes
Employees Worked With
Steven Abshire
Oct 03, 2019 -

Parkside Kia responded

Thank you for the great review! We will be sure to thank Steven for helping you decide on your new Sportage. We look forward to working with you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 02, 2019

Excellent! Great dealership! Sales easy to work with, no high pressure. Purchased a used vehicle. It was spotless and free Carfax was provided. Sales answered al More

by Kathy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Braden
Oct 02, 2019 -

Parkside Kia responded

Kathy, Thank you for taking the time to leave us a positive review. We are happy to hear that Dylan was able to help you find a great car and was able to make the overall experience at our dealership easy and stress-free. If you ever need help with your new ride, feel free to give us a call! Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 02, 2019

Parkside did an excellent job getting me in, explaining the service needed and communicated throughout the entire process. The service representative was very helpful. Thanks More

by Kurt
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cohen
Oct 02, 2019 -

Parkside Kia responded

Kurt, Thank you for taking the time to mention Matt and Kristeena! We appreciate your positive feedback and an outstanding rating. We look forward to taking care of any of your auto needs in the future. Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 01, 2019

Pretty straight forward. Not too much hassle. Steven was pretty good to work with. Felt rushed. Another salesman was supposedly showing the same car we were interested in to others and we were to More

by Ken and Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Quach, Tracie Russell, Steven Abshire
Oct 01, 2019 -

Parkside Kia responded

Hi Ken and Kay, We are so happy to learn of your outstanding feedback for Steven! Thank you so much for taking the time to share. If there is anything else we can assist you with, please do not hesitate to reach out and let us know. We are always happy to provide our help. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 28, 2019

Oil change and parts repair Went in to get a few parts put on from an accident, get an oil change, tires rotated, and a part repair for a recalled part (didn't even know about th More

by MB0812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Sep 28, 2019 -

Parkside Kia responded

Hi, Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are ecstatic to hear Jim in our Service Department went above and beyond to assist you with an amazing level of customer service throughout the process. We're glad to hear you are satisfied with the repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 28, 2019

Great experience Jeff Ford was very pleasant and very helpful. I had a great experience buying my car very satisfied.every one I encountered at Parkside Kia was helpfu More

by Nancyb730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ford
Sep 29, 2019 -

Parkside Kia responded

We are so happy to learn of Jeff's amazing care of your experience. Thanks for taking the time to share and we hope to assist you again in the future. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 26, 2019

Great experience! I was dreading the car buying process, but after just a few minutes of talking with Brian M. at Parkside Kia I knew I was in good hands. I had an easy More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN MCCULLOCH, Ben Burton
Sep 26, 2019 -

Parkside Kia responded

Amanda, we want to make sure that our guests make the best choice for their needs. Congratulations on your new vehicle. Brian and the team will appreciate knowing that you are satisfied with the outcome of your visit. Have an amazing evening and return soon.

September 26, 2019

Oil change I was very glad that the time I should return for my oil change was explain to me now I know when to return 🤗My warranty service expiration More

by MINNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ford, Matt Cohen, Lori Mulokandov
Sep 26, 2019 -

Parkside Kia responded

Minnie, we want our guests to get the best out of their service packages. Thank you for allowing us to clear that up for you. Let us know if there is anything else that we can help you with.

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