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Parkside Kia

Knoxville, TN

4.8
1,373 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else. Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else. That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,373 reviews

September 16, 2019

Stress free, thorough and friendly service Jim turn a rather stressful repair into a pleasant experience, with his knowledgeable and friendly service. Walking me through the work that was to do More

by M Ross Knox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Sep 17, 2019 -

Parkside Kia responded

Hello, We are so happy to learn of Jim's great care of any services for your vehicle. We look forward to serving you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 15, 2019

Great service Very friendly and easy going relaxed atmosphere. Nice way to do business. Brian and Jeremy were very professional and knowledgeable while maintainin More

by dsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Quach
Sep 15, 2019 -

Parkside Kia responded

Thank you for the great review! We will be sure to thank Brian and Jeremy for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 15, 2019

Best dealership experience I've had so far Jeremy was fantastic. He took the time to explain each detail, he was patient and engaging. The entire experience was quick and painless. Also, Brian More

by Saul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marisa, Gloria, Mike, Brian Quach
Sep 15, 2019 -

Parkside Kia responded

Thank you, Saul, for taking the time to write a fantastic review! We're ecstatic to hear you are satisfied with the quick and painless experience you received with Jeremy, Brian, Marisa, Gloria, and Mike. We look forward to working with you again. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 14, 2019

Great! Purchased my 2019 Kia Stinger GT 1 from Hunter Ford and he did an amazing job! Was very helpful, not pushy and answered all of our questions. Never on More

by Mrs. G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Ford, Ben Burton
Sep 15, 2019 -

Parkside Kia responded

That's excellent news. Thank you for informing us that Hunter took great care of you. Congratulations on your new Stinger GT 1. Let us know if you have any questions or need anything, what so ever.

Sep 15, 2019 -

Mrs. G responded

One more person I forgot was the Mgr! He was great to!!

September 14, 2019

Excellent Experience Jeremy and Brian were extremely helpful finding me the perfect vehicle to meet my budget and needs. It was an excellent experience! Would highly reco More

by Martha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Quach
September 13, 2019

Service team The Service team are great to work with. I will add my next car will not be a KIA, not because of the service group More

by Butterflyfree19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracie Russell, Matt Cohen
Sep 13, 2019 -

Parkside Kia responded

It seems as we exceeded your expectations, so I'm concerned about the inability to recommend us. How could we have made the visit better for you? Maybe the pricing was a little off - that seems to be the only thing you didn't see to give us 5 stars for. Help me understand so we can improve our customer experience. Ben Burton General Manager Parkside Kia 865.531.4000

September 12, 2019

Parkside Kia Has Best Service Department I have been purchasing Kia cars for over 15 years and Parkside Kia has the best customer service for their service department that I have ever used. More

by CindyLou56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Sep 12, 2019 -

Parkside Kia responded

Thank you for the positive review and rating! We are happy to know that you are a loyal customer and that you find our Sevice Department to have the best customer service. We hope that you will continue to choose us as your dealership. Have a good day! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 12, 2019

great buying esperience Carlos was our salesman and he was the absolute best. He was so knowledgable on every aspect of car and all it had to offer as well as the difference More

by JMK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Garza, Carlos Martinez
Sep 12, 2019 -

Parkside Kia responded

Thank you for the positive review and rating! We are happy to know that your experience with us went well and that Carlos was the best by being knowledgeable, patient, and friendly. We hope that you will visit us again soon! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 12, 2019

Great Servoce Expierance My appoitment was for a new set of tires and 4-wheel alignment. I was told by Jim Richards it would take two hours and he delivered with a few minutes More

by Jack Presnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Sep 12, 2019 -

Parkside Kia responded

Thank you for the great review, Jack! We are so glad to see that Jim made sure that your tires and alignment were done in the time quoted and that you enjoyed our waiting area. If we may be of further service, please be sure to let us know. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 12, 2019

Ask for Jeff We went through a long process helping our college student buy a car and met a lot of salesmen along the way. In the end we were able to purchase a CP More

by Mrs.W
Recommend Dealer
Yes
Employees Worked With
Jeff Ford
Sep 12, 2019 -

Parkside Kia responded

Thank you for the great feedback! We are happy to see that Jeff found a reliable car for your daughter and even delivered it himself! Please come back at any time. Ben Burton General Manager Parkside Kia (865) 531-4000 office

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