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Parkside Kia

Knoxville, TN

4.9
1,360 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else. Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else. That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,360 reviews

September 09, 2019

Great customer service This is the second car we have purchased from this dealership and they were just as professional and helpful this time as they were several years ago. More

by Diane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Ford
Sep 10, 2019 -

Parkside Kia responded

Diane, Thank you so much for taking the time to share your feedback for us. We wish you and your husband congratulations on your purchase! If there is anything else we can do for you, please do not hesitate to reach out and let us know. We welcome you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 08, 2019

Best Experience Ever Me and my husband went through a very rough experience, and didn't know if we could buy a vehicle, however the guys at Parside Kia helped us get what More

by Trish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burton, Steven Abshire
Sep 09, 2019 -

Parkside Kia responded

We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us, we truly appreciate your business and look forward to working with you again. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 08, 2019

Excellent customer service Kristen’s is one of the nicest people I have ever dealt with. She knows my me when I come in the door and is always there with a smile and eager to he More

by Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Parkside Kia responded

We are so lucky to have Kristen on our team. Thank you so much for taking the time to share your feedback for us. We welcome you again, Jenny! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 07, 2019

Service During my last service the oil drain plug was not tightened all of the way. Last week, I noticed oil drilling from my car. I took it back in to have t More

by D2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2019 -

Parkside Kia responded

Thank you for giving us a chance to resolve the issue. Let us know when we may further assist you.

September 07, 2019

Exceptional We had been looking for an SUV for about 2 weeks. We decided to look at a Kia after test driving a Hyundai and liked the Kia better. Steven told us ab More

by Nanner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Abshire
Sep 07, 2019 -

Parkside Kia responded

Steven will be glad to know that he offered you a comfortable experience. Thank you for letting us meet the needs of your family. We hope that you will consider us for all of your future auto needs. Have a great day.

September 04, 2019

The Only Place I Will Go Great service department! Tracie was very helpful and informative during my visit. The dealership is very nice and comfortable while I waited for my More

by Harvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Sep 04, 2019 -

Parkside Kia responded

Harvey, Thank you for sharing your great experience with Tracie in our Service Department! Glad to hear our team took care of you in a speedy fashion. Looking forward to helping you out in the future when you need it! Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 04, 2019

Servicing a old car and bought a new one Excellent experience Customer service Tracy got my car service without appointment while I shopped for a new one Phil was extremely helpful and kno More

by midget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Priester
Sep 04, 2019 -

Parkside Kia responded

Hi, Thank you for taking the time to leave us a positive review. We are happy to hear that Phil and Justin were able to help you find a great car and was able to make the overall experience at our dealership pleasant. If you ever need help with your new ride, feel free to give us a call! Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 04, 2019

Great Service! Friendly and knowledgeable staff, fair pricing, nice waiting area with lots of amenities and prompt attention to service needs, I would highly recomme More

by Katlady228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Sep 04, 2019 -

Parkside Kia responded

We appreciate you taking the time to write a review and sharing your positive experience with our Service Department, and with Jim in particular. Glad to hear your car is tuned up and back on the road in superb condition! We look forward to seeing you and your vehicle at the next milestone. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 03, 2019

Service with a Smile Tracie was welcoming immediately, gathered info, gave me a tour of amenities, checked back quickly and routine service was done in short time, even wi More

by TNGolfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Sep 04, 2019 -

Parkside Kia responded

Thank you for the 5-star rating and great review! We are happy to know that Tracie was welcoming, helpful, and provided you with great customer service during your service experience. We value your business and we hope to see you again soon. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 03, 2019

2019 SUV We had a great experience at KIA on Parkside Drive. Phil politely answered our many questions. He was very knowledgeable about each vehicle. Thank Yo More

by KnJ
Recommend Dealer
Yes
Employees Worked With
Phil Priester
Sep 04, 2019 -

Parkside Kia responded

Hi there, thanks for the great review! We are pleased to know Phil has provided you with five-star service. Come back and see us again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

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