Pat Lobb Toyota of McKinney

Steve was a pleasure to work with. He responded to my texts and phone calls in a timely fashion and was always happy to explain anything to me. He was also extremely helpful in that he He responded to my texts and phone calls in a timely fashion and was always happy to explain anything to me. He was also extremely helpful in that he looked into questions that I had and would get back with me as well. I felt very well taken care of being one of Steve’s customers. More

I was very disappointed by the outcome of my experience with the service department after purchasing a used car from Pat Lob. The car fax I received upon purchase showed the dealership did an alignment be with the service department after purchasing a used car from Pat Lob. The car fax I received upon purchase showed the dealership did an alignment before selling. After a few days driving, the car began to pull hard to right. I was told to have it aligned in my area (Austin). The dealership that did the alignment noted the front tires were not the proper recommended size and the car was vibrating. Jose Facundo told them to do a wheel balance. When the dealership did the balance, they discovered a bent wheel. Jose said that could be replaced, but then refused to follow through. The car salesmen promoted the new tires on the used car as a plus....I had no idea they were the wrong size or that this would create problems keeping the alignment and create vibration. I am very disappointed that the dealership is unwilling to correct the bent wheel or put the correct tire size on the front of the car. This is not the warrant of satisfacton they promote. More

Excellent service as always. Greeted by a friendly staff member right away and Robert understood my problem easily and got the service and repaired performed promptly and profess Greeted by a friendly staff member right away and Robert understood my problem easily and got the service and repaired performed promptly and professionally. More

Lex Woods- Woodard was wonderful to work with! ! Great service! See him when you go there!! ! Great service! See him when you go there!! More

My four wheel alignment service was quick and easy, to my surprise I was in and out within 45 minutes. surprise I was in and out within 45 minutes. More

The technician was very friendly and helpful. The wait time was a lot less than I expected and was done perfectly. The wait time was a lot less than I expected and was done perfectly. More

Communication was great. Omar helped from the beginning to the end. Will definitely shop there for my next vehicle. Omar helped from the beginning to the end. Will definitely shop there for my next vehicle. More

Very helpful and prompt. Facilities are very nice, I like the free drinks. Good time estimates. Facilities are very nice, I like the free drinks. Good time estimates. More

I have bought multiple vehicles from this dealership and will continue to do so. George Mogollon is the best of the best. He works hard to get you in the vehicle that you want and doesn’t play any games. He will continue to do so. George Mogollon is the best of the best. He works hard to get you in the vehicle that you want and doesn’t play any games. He is honest and truly cares about you as a customer. Go see him for your next purchase or lease! More

Rodney Bradley was so helpful with the purchase of our new vehicle! He made sure it was a speedy process, but also treated us with kindness before, during and since we bought our car. We highly recommend new vehicle! He made sure it was a speedy process, but also treated us with kindness before, during and since we bought our car. We highly recommend Rodney and this dealership! More