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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,495 Reviews

1,495 Reviews of Pat Lobb Toyota of McKinney - Service Center

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September 07, 2023

Staff makes me feel valued! They do an excellent maintenance job and are extremely efficient. As this is my 6th (yep, I’m old) Toyota, I would recommend them to anyone! More

by Lovearoyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

My experience has been. nothing but complete professional services I'm recommending my vet friends..Also I plan on purchasing a 2023 RAc 4 by this xmas...Nothing but a ten in More

by walterdewalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

I don’t know about their sales department but their service department is awesome! I have been going to Toyota of Plano for years and not once did I ever feel like a valued customer when I had my cars More

by mamcaloon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
August 28, 2023

Super fast service - I will be back! Very courteous and a nice place to wait at. More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Met with Austin, service advisor. Had no appointment but he was able to get me in and out before I got comfortable. The entire staff is friendly, accommodating, and it felt like home More

by eddierivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas "Spike" Lipscomb
August 22, 2023

I have consistently found Colson to be an unwavering and dependable member of your team. His embodiment of exceptional customer service is truly commendable; he actively listens, demonstrates empathy, and c More

by Muraya Muraguri
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
August 19, 2023

Tammy and John are two of the best that I have ever had the opportunity to receive service from a dealership. I drive 40 miles 1-way to get service because of them. Thank-you again! More

by b4bigred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

When I picked up my vehicle and had a question about an issue, my service advisor Austin righted everything. I was very pleased with the way my vehicle handled. Thank you More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Great customer service and support. Made appointment and everything was completed as promised. My service advisor Robert has been great to work with and always delivers on time More

by dondvaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Service was quick and fairly priced. Waiting room was clean and free drinks provided was appreciated. More

by psawasaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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