Pat Lobb Toyota of McKinney - Service Center

The greeter and Austin were both very friendly and professional. I was acknowledged as soon as I opened my door. professional. I was acknowledged as soon as I opened my door. More

Staff makes me feel valued! They do an excellent maintenance job and are extremely efficient. As this is my 6th (yep, I’m old) Toyota, I would recommend them to anyone! They do an excellent maintenance job and are extremely efficient. As this is my 6th (yep, I’m old) Toyota, I would recommend them to anyone! More

My experience has been. nothing but complete professional services I'm recommending my vet friends..Also I plan on purchasing a 2023 RAc 4 by this xmas...Nothing but a ten in nothing but complete professional services I'm recommending my vet friends..Also I plan on purchasing a 2023 RAc 4 by this xmas...Nothing but a ten in my book...Thank You More

I don’t know about their sales department but their service department is awesome! I have been going to Toyota of Plano for years and not once did I ever feel like a valued customer when I had my cars service department is awesome! I have been going to Toyota of Plano for years and not once did I ever feel like a valued customer when I had my cars serviced there. The complete opposite is true for the service department at Pat Lobb. Everyone is very friendly and seems truly happy that you have come to them for service. Easy Newsome is the best service advisor I have ever had the privilege of working with. My friend recommended him and he has not let me down. More

Super fast service - I will be back! Very courteous and a nice place to wait at. Very courteous and a nice place to wait at. More

Met with Austin, service advisor. Had no appointment but he was able to get me in and out before I got comfortable. The entire staff is friendly, accommodating, and it felt like home Had no appointment but he was able to get me in and out before I got comfortable. The entire staff is friendly, accommodating, and it felt like home away from home. I highly recommend Pat Lobb Toyota and Austin will definitely take great care of you! More

I have consistently found Colson to be an unwavering and dependable member of your team. His embodiment of exceptional customer service is truly commendable; he actively listens, demonstrates empathy, and c dependable member of your team. His embodiment of exceptional customer service is truly commendable; he actively listens, demonstrates empathy, and consistently goes above and beyond to ensure that your concerns are not only heard but also effectively resolved. Without a doubt, he is the driving force behind my decision to keep coming back. More

Tammy and John are two of the best that I have ever had the opportunity to receive service from a dealership. I drive 40 miles 1-way to get service because of them. Thank-you again! the opportunity to receive service from a dealership. I drive 40 miles 1-way to get service because of them. Thank-you again! More

When I picked up my vehicle and had a question about an issue, my service advisor Austin righted everything. I was very pleased with the way my vehicle handled. Thank you issue, my service advisor Austin righted everything. I was very pleased with the way my vehicle handled. Thank you More

Great customer service and support. Made appointment and everything was completed as promised. My service advisor Robert has been great to work with and always delivers on time Made appointment and everything was completed as promised. My service advisor Robert has been great to work with and always delivers on time More