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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews
Call Service Center (214) 544-8696

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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January 29, 2022

Everyone here is so nice and informative. They always make sure my car is in the best shape! More

by catherinenguyen600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cardenas
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Jan 30, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

January 28, 2022

Excellent customer service platform. Reps listen to what you have to say. Work done as promised and on time. Good followup after completion. More

by watolany
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
Report | Print
Jan 28, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

January 27, 2022

Ask for Joel. He had a trainee with him, and managed to supervise while also ensuring that my first visit to the shop was a positive one. Impressive. More

by bb42368p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joel here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

January 26, 2022

Got me right in without an appointment, even though I know I should have had one. Got me in and out quick, with the best of customer service! Awesome team!! More

by Burnside5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris working under Joel for training
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Jan 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! Joel and Chris appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

January 26, 2022

Thank you l, the service was for the prompt, efficient and professional service. Job well done. More

by Sergio Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2022 -

Pat Lobb Toyota of McKinney responded

Sergio, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

January 26, 2022

Always pleasant service techs, comfortable waiting area and wait time appropriate for work being done More

by davidcota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hutson
Report | Print
Jan 26, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much, David, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

January 25, 2022

Everyone is very good and happy to be of service Quick about it also with a smile More

by Nelsonl
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Hutson
Report | Print
Jan 26, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brandon met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

January 24, 2022

Service was excellent as always. In and out in a timely manner. Set and had a good cup of coffee. More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
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Jan 24, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Elizabeth, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

January 23, 2022

Love it people very friendly knowledgeable and really treat you like a friend fantastic love the service department Joel Casper is my service rep he’s great More

by cloningersharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Sharon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

January 23, 2022

cooperative and responsive teamKnew very well about the cooperative and responsive team Knew very well about the subject matter On time service completion More

by Firew2210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Facundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Moore, Kevin Cardenas, Brandon Hutson
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Jan 23, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

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