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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,499 Reviews

1,499 Reviews of Pat Lobb Toyota of McKinney - Service Center

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February 22, 2022

The dealership is VERY HONEST & open with all the issues and try every possible way to fix the issue with lowest cost to the customer. More

by Aru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Aru responded

The dealership is VERY HONEST & open with all the issues and try every possible way to fix the issue with lowest cost to the customer.

February 22, 2022

Very helpful and friendly. George provided great customer service, was knowledgeable and responded to all of our questions! More

by Veronica.Roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mogollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fulgoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Veronica, and we look forward to working with you again. Arik Florczak Service Director

February 21, 2022

My service advisor was Alex and he was professional and informative about my truck needs More

by Toot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
Feb 22, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

February 20, 2022

Friendly people. Service department is so helpful, especially Robert. I don't feel like they are trying to pad my bill or find things to fix. Fast service More

by Jodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

February 18, 2022

Everyone from sales to service is an outstanding and very helpful staff. I have dealt with all dealers make and models in McKinney almost 40 years. I have the best experience with service and product. Thank More

by abdulshariff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lex Woods-Woodard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fulgoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Yazbeck, Ethan Geosits, Brandon Hutson
Feb 20, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

February 18, 2022

McKinney Toyota service very good staff is very nice and helpful and friendly staff time to time management all customers service More

by Mukeshamin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Facundo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruvalcaba, Kawa Yahia, Christopher Moore
Feb 20, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

February 16, 2022

They are Responsible, patient, friendly, happy to answer all of your questions. A big stock of new cars when I bought my Toyota Camry More

by Cdong6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

February 16, 2022

Pat lobb service department was very organized and very friendly. I got my vehicle back at the time promised. Super great job! More

by Stephaniekbridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruvalcaba
Feb 17, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with the team, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

February 16, 2022

Good customer service , fast and ckecked everything what a car needed. Mr. Agrian did a very good job . Thanks Mr. Agrain. More

by Homira Yaqubi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

Feb 16, 2022 -

Homira Yaqubi responded

Of course

February 14, 2022

Courteous and professional . Wait time is excellent and the dealership is very clean and comfortable. I bought the car when we lived in Illinois and this dealership makes us feel right at home. More

by enderlinp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Feb 15, 2022 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

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