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Patrick Volkswagen

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.8
1,208 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,208 reviews

April 28, 2026

Very thorough and courteous to deal with. Provided a thorough check off the car and gave it back in excellent condition. Kept us informed all the way through and provided a loaner car when t More

by carike02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah from Service department
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Apr 29, 2026 -

Patrick Volkswagen responded

We're glad to hear that you had a thorough and courteous experience at Patrick Motors Volkswagen. We appreciate your feedback and look forward to assisting you again in the future! Safe travels!

April 28, 2026

Pleased with my experience. Good selection and Ramez was very easy to work with. I knew exactly what I wanted and it was a smooth process. More

by silva.shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Patrick Volkswagen responded

Hi Silva, thank you for choosing Patrick Motors Volkswagen, and for sharing your experience with Ramez! We wish you safe travels in your ride!

April 25, 2026

We bought a car here and worked with Ramez. The process was extremely easy with no pressure at all. By far the best car buying experience I've had. I'll definitely be recommending Ramez and Pa More

by Sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2026 -

Patrick Volkswagen responded

Hi Sean, thank you for sharing your experience with Ramez and the team! We truly appreciate your recommendations, and look forward to assisting you again at Patrick Motors Volkswagen. Enjoy your car!

April 24, 2026

I was in for my delivery state inspection sticker. Marissa greeted me warmly and got me in and out in no time. Friendly efficient service! More

by Steve Gannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Balkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marrisa
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Apr 25, 2026 -

Patrick Volkswagen responded

Steve, thank you for sharing your experience! We are delighted to hear that Marissa made your visit quick and pleasant. We look forward to delivering the same high level of service in the future! See you next time at Patrick Motors Volkswagen.

April 10, 2026

I am very happy with the purchase of my new car, assistance provided due to my previous purchase of a new car with fabric defect. I had a great experience and the best part was the price paid! Patr More

by juliaruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff general manager
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Apr 11, 2026 -

Patrick Volkswagen responded

Congrats on your new ride, Julia! We are glad the Patrick Motors Volkswagen team could assist you with your previous issue and get you a great deal. Thank you for your business and enjoy the ride!

Apr 28, 2026 -

juliaruiz responded

I am very happy with the purchase of my new car, and the assistance received.

April 10, 2026

The staff is always caring and helpful. Excellent service! They always provide explanation of the service provided. They are timely! More

by juliaruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Apr 11, 2026 -

Patrick Volkswagen responded

Hi Julia! That's what we like to hear! Thank you for choosing Patrick Motors Volkswagen and for sharing your experience. We look forward to seeing you next time!

April 07, 2026

Great customer service. Dealership was clean and modern. Friendly and informed staff service work was done quickly and to may satisfaction. More

by Azingarella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Mcelhany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Bernier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pitts, Chris Cooper
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Apr 07, 2026 -

Patrick Volkswagen responded

We're glad you enjoyed our service and clean facilities! Thank you for choosing Patrick Motors Volkswagen, and we hope to welcome you back again soon. Safe travels!

March 18, 2026

Very professional and can count on them to go above and beyond every single time! More

by benjaming757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Mar 19, 2026 -

Patrick Volkswagen responded

Benjamin, thank you so much for the wonderful feedback about our team here at Patrick Motors Volkswagen! We're grateful for the support and look forward to your next visit!

January 05, 2026

This is our 4th car with Patrick Motor Group. Our 3rd VW. The folks at VW are exceptional. I will not buy anywhere else. More

by skycat440
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Balkus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Patrick Volkswagen responded

Thank you for your loyal business! We hope your latest vehicle serves you well, and we look forward to your next visit here at Patrick Motors Volkswagen!

December 10, 2025

I have been a happy Patrick Motors customer for 10+ years and always appreciate their post-sales service. The Service team is highly professional and diligent, providing a detailed video review of your vehic More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2025 -

Patrick Volkswagen responded

Hi KB! Your review fills us with pride and gratitude! Thank you for your continued trust in our service team, and for recommending Patrick Motors VW! Safe travels!

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