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Patrick Volkswagen
Auburn, MA
1,172 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,172 reviews
March 25, 2025
Patrick Volkswagen is courteous, efficient, clean and professional. Their service depatment is exceptional. Sarah Hall is particularly pleasant and knowledgeable. I hav dealt with Sarah for many years professional. Their service depatment is exceptional. Sarah Hall is particularly pleasant and knowledgeable. I hav dealt with Sarah for many years for the servicing of various vehicles I have owned. She is the best and the dealership is very fortunate to have her as an employee. More
by jgrudzinskas
March 23, 2025
Fast, efficient service with comfortable waiting area, have used loaners in the past with great service. have used loaners in the past with great service. More
by joyann3457
Employees Worked With
March 21, 2025
Great dealership, good people working here have bought several cars at Patrick over the years! several cars at Patrick over the years! More
by Danno
March 19, 2025
I had an appointment for an oil change. I was taken in early and finished in a timely manner! I was taken in early and finished in a timely manner! More
by Kmarinucci10
Employees Worked With
March 12, 2025
Great guys, very informative and easy to work with in a low pressure environment. Highly recommend! low pressure environment. Highly recommend! More
by Blaccordx87
Employees Worked With
February 05, 2025
It was a pleasure to work with Andrew and Justin. We came to an agreement for the new car We came to an agreement for the new car More
by ChrisK
February 01, 2025
The customer service staff was excellent. The service was great and the car was ready when promised The service was great and the car was ready when promised More
by nanthibs
February 01, 2025
Great service department. Easy online appointment process on their website. New facility with drive in garage to access the service area. Easy online appointment process on their website. New facility with drive in garage to access the service area. More
by kmdjr68
Employees Worked With
January 16, 2025
Very pleased with the staff and how I was treated. I came in with a problem from another dealership and they cleared it up for me. Communication by phone and on site was fantastic. It was a pleasure… I came in with a problem from another dealership and they cleared it up for me. Communication by phone and on site was fantastic. It was a pleasure… going forward I will be using Patrick VW for all my needs. Thanks you and also thank you to Keith for doing a wonderful job. More
by vwdriver
January 03, 2025
Our experience was very positive. Andrew did a nice job answering our questions and was very professional and well informed. The woman who gave us a technical overview of the car bef Andrew did a nice job answering our questions and was very professional and well informed. The woman who gave us a technical overview of the car before we drove off did an excellent job. More
by s_shaw2003
Employees Worked With
