Patrick Volkswagen

Recently acquired a used 2010 Jetta TDI Sportwagon and brought it on a Saturday morning to the Patrick service dept. for advice on emissions recall eligibility. Sarah researched the recall history on my brought it on a Saturday morning to the Patrick service dept. for advice on emissions recall eligibility. Sarah researched the recall history on my Jetta and determined that all recalls had been completed except the emissions fix. Sarah then scheduled service for mid to late the following week, which I was fine with,since the Jetta is a spare car at the moment and not needed on a daily basis. Much to my delight, I was contacted on Tuesday morning with the news that the emissions recall on the Jetta has been completed. 1 day turnaround! I also was impressed with a video(viewable on the web) that was taken after the emissions fix , showing the components replaced and identifying additional optional service work that will be needing attention. Sarah did go out of her way to help research(identify) the previous dealers(out of state) that had performed service on the Jetta. This was important to me since no service record history was available with the Jetta at time of purchase. I now have the dealer names and phone numbers. Also would like to mention that Sarah displayed a comprehensive technical knowledge of the Jetta TDI. So I give a A+ to the Patrick VW service dept. More

Excellent customer service!!Sarah and Alex take very Excellent customer service!! Sarah and Alex take very good care my car.I like very much video-Sarah send me in the moment of service. They are very Excellent customer service!! Sarah and Alex take very good care my car.I like very much video-Sarah send me in the moment of service. They are very nice and very friendly!! If you have any problems or questions they immediately take care of you even if you’ll come without appointment they come out and look what’s going on thank you Alex and Sarah!! More

Purchased a 2021 Atlas paid and approved VW credit. The dealer refuses to return my emails, social media messages. The Dealer refused to release the vehicle with a temp tag. VW has open investigation and dealer refuses to return my emails, social media messages. The Dealer refused to release the vehicle with a temp tag. VW has open investigation and VW also is now locating the vehicle. Apparently according to VW it was sold in Jan 2021. Basic FRAUD - MASS AG Complaint. RUN! More

Very quick and easy. Took less than an hour to do all the paperwork and got my car the next day! I will recommend this dealer to friends and family. paperwork and got my car the next day! I will recommend this dealer to friends and family. More

This is the second car we purchased from Patrick Motors. We’re very happy with our new VW Tiguan SEL, so many great features such as the customizable cockpit and Homelink. Looking forward to trying out CarN We’re very happy with our new VW Tiguan SEL, so many great features such as the customizable cockpit and Homelink. Looking forward to trying out CarNet. More

Igor was fantastic to work with!! Called as I was driving down, got me in for an appointment with options ready by the time I got in! Fun, upbeat conversations without the usual pushiness I have experienced down, got me in for an appointment with options ready by the time I got in! Fun, upbeat conversations without the usual pushiness I have experienced in the past. He listened to what I wanted and didn't try to steer me into something I couldn't afford. Overall great place to get a car! More

The team over at Patrick VW Justin, Susan, and Ian were wonderful to work with. It was absolutely the best car buying experience I’ve had. I would highly recommend buying from this dealership! wonderful to work with. It was absolutely the best car buying experience I’ve had. I would highly recommend buying from this dealership! More

Great service got us exactly what we wanted and needed went beyond expectations to find us the atlas my wife really wanted awesome sales agent went beyond expectations to find us the atlas my wife really wanted awesome sales agent More

Joe was awesome! I know he is knew to Patrick...but he was great in terms of knowledge, patience and professionalism! You are lucky to have him. My experience was great...no pressure at all! Seth was also was great in terms of knowledge, patience and professionalism! You are lucky to have him. My experience was great...no pressure at all! Seth was also super patient with me...when I realized a had a higher APR because of my term...he had zero issue with recalculating everything, even thought I am sure it was a pain. Thanks! I love my car! More

Justin and everyone at Patrick made the process so quick and easy. Everyone was very helpful, friendly, and diligent with COVID friendly cleaning and consideration. and easy. Everyone was very helpful, friendly, and diligent with COVID friendly cleaning and consideration. More