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Patrick Volkswagen
Auburn, MA
1,144 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,144 reviews
March 17, 2021
Ramez was very easy to work with. There were no surprises and everything went smoothly. I especially appreciated Ramez having the car and paperwork all ready for pick up. and everything went smoothly. I especially appreciated Ramez having the car and paperwork all ready for pick up. More
by laura m.
Employees Worked With
Helpful March 17, 2021
Ramez and Patrick Volkswagen went out of their way to make this a pleasant buying experience. They worked hard to get me what I needed for my trade and the sale price of my new vehicle was great! Thank y make this a pleasant buying experience. They worked hard to get me what I needed for my trade and the sale price of my new vehicle was great! Thank you Ramez and the Patrick Volkswagen team! More
by sfd117
Employees Worked With
March 16, 2021
Igor Gama was amazing handling delivery of my 2021 VW Passat yesterday. Communication throughout the process was excellent and working with him was a pleasure! This was my second VW delivery with Patric Passat yesterday. Communication throughout the process was excellent and working with him was a pleasure! This was my second VW delivery with Patrick Volkswagen. More
by Noreen.finn
Employees Worked With
March 16, 2021
We enjoyed working with Ramez. The only thing that we wished had gone better was communication around timing of receiving out of state plates. Thanks! wished had gone better was communication around timing of receiving out of state plates. Thanks! More
by Dlemay24
Employees Worked With
March 15, 2021
Very attentive to me as a customer, informative and super helpful. He cared about our wants and needs and made sure I was leaving happy! helpful. He cared about our wants and needs and made sure I was leaving happy! More
by Miranda19
Employees Worked With
March 15, 2021
Justin was very professional and polite while making sure to get me many options for financing my new vehicle. Top notch customer service! Will definitely be back to purchase in the future. to get me many options for financing my new vehicle. Top notch customer service! Will definitely be back to purchase in the future. More
by Catlover93
Employees Worked With
March 15, 2021
Justin was great!!! He completed the process quickly and seamlessly! No issues and made sure to answer any questions I had a a first time VW owner seamlessly! No issues and made sure to answer any questions I had a a first time VW owner More
by Sonya
March 15, 2021
Igor was informed, asked great questions to get to know my needs, and had the perfect car for me. Made financing a breeze. Would recommend Patrick to all looking to walk away satisfied with their purchase. my needs, and had the perfect car for me. Made financing a breeze. Would recommend Patrick to all looking to walk away satisfied with their purchase. More
by Sader74
Employees Worked With
March 14, 2021
Great experience buying for a new 2021 Arteon by working with both Dave and Seth. They got me in to the perfect car (for me), and worked hard to structure a great deal as well... Great guys, great dealers with both Dave and Seth. They got me in to the perfect car (for me), and worked hard to structure a great deal as well... Great guys, great dealership. As I traded in my previously owed VW, I can also attest to superior customer service experiences at the Patrick VW Service Department. More
by BH
March 13, 2021
Susan and the whole team were great to work with. Great prompt communication through the whole process and no surprises! Pricing was the best by far in the area and i even ended up with more features i nee prompt communication through the whole process and no surprises! Pricing was the best by far in the area and i even ended up with more features i need for much less than other dealers. The whole process was smooth! More
by ErinG
Employees Worked With
Susan Mattero
