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Patrick Volkswagen
Auburn, MA
1,169 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,169 reviews
March 15, 2021
Justin was very professional and polite while making sure to get me many options for financing my new vehicle. Top notch customer service! Will definitely be back to purchase in the future. to get me many options for financing my new vehicle. Top notch customer service! Will definitely be back to purchase in the future. More
by Catlover93
Employees Worked With
March 15, 2021
Justin was great!!! He completed the process quickly and seamlessly! No issues and made sure to answer any questions I had a a first time VW owner seamlessly! No issues and made sure to answer any questions I had a a first time VW owner More
by Sonya
March 15, 2021
Igor was informed, asked great questions to get to know my needs, and had the perfect car for me. Made financing a breeze. Would recommend Patrick to all looking to walk away satisfied with their purchase. my needs, and had the perfect car for me. Made financing a breeze. Would recommend Patrick to all looking to walk away satisfied with their purchase. More
by Sader74
Employees Worked With
March 14, 2021
Great experience buying for a new 2021 Arteon by working with both Dave and Seth. They got me in to the perfect car (for me), and worked hard to structure a great deal as well... Great guys, great dealers with both Dave and Seth. They got me in to the perfect car (for me), and worked hard to structure a great deal as well... Great guys, great dealership. As I traded in my previously owed VW, I can also attest to superior customer service experiences at the Patrick VW Service Department. More
by BH
March 13, 2021
Susan and the whole team were great to work with. Great prompt communication through the whole process and no surprises! Pricing was the best by far in the area and i even ended up with more features i nee prompt communication through the whole process and no surprises! Pricing was the best by far in the area and i even ended up with more features i need for much less than other dealers. The whole process was smooth! More
by ErinG
Employees Worked With
Susan Mattero
March 13, 2021
We had a wonderful experience. Joe Patrock was very knowledgeable and guided us along the way with suggestions and options. I would recommend seeing Joe to anyone looking to buy a car. The entire proce knowledgeable and guided us along the way with suggestions and options. I would recommend seeing Joe to anyone looking to buy a car. The entire process was painless! More
by Tbeaudet
March 13, 2021
Patrick Volkswagen has been great to us over the years and this time was no different. Justin was easy to work with and very helpful. and this time was no different. Justin was easy to work with and very helpful. More
by vnduffy
March 09, 2021
Igor and Seth took wonderful care of us! Both very professional, honest and helpful. Truly appreciate the great experience at Patrick VW. Extremely happy with my new VW Cross Sport. professional, honest and helpful. Truly appreciate the great experience at Patrick VW. Extremely happy with my new VW Cross Sport. More
by jenniferkancler
March 08, 2021
Fantastic. More than words can say. The reason why I chose Patrick is because of Justin. I can’t say enough good things about him. He treated us with such dignity and respect! A+++ chose Patrick is because of Justin. I can’t say enough good things about him. He treated us with such dignity and respect! A+++ More
by JJ83
Employees Worked With
Other Employees :
Ian and finance was great. He was so friendly and very nice. Just a very solid good person. He took the time to explain everything to me. This person is definitely an asset to the Patrick team., Alex Martin
March 07, 2021
I was very happy with the customer service I received, I was shown how to use my vehicle by Andrew and he was great, Susan handled all my finances an she was awesome, I will send anyone I know looking for a was shown how to use my vehicle by Andrew and he was great, Susan handled all my finances an she was awesome, I will send anyone I know looking for a vehicle there, I love my new SUV ! More
by Paula50419
