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Patrick Volkswagen

Auburn, MA

4.8
1,177 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,177 reviews

November 25, 2020

Alex was great to work with. He was very attentive and answered all my questions. Overall a very nice and genuine person to work with. Very nice dealership! More

by MATTCR
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hello! Thank you for leaving such a kind review for our team. We appreciate hearing about your experience with Alex! We hope you have a safe and happy holiday season.

November 25, 2020

An absolute pleasure to work with and to learn more about the features of my Volkswagen that I did not know about. I will be gladly returning. More

by Amanda Lorian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hi, Amanda! We're so happy to hear about your experience with Alex and our team. Thank you for your kind review!

November 25, 2020

As a long time client, I can say that Alex goes above and beyond for his customers. His high level of professionalism and work ethic shows from the first interaction all the way through to the end. More

by MillieM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Page, Alex Martin, Sarah Hall
Nov 30, 2020 -

Patrick Volkswagen responded

Hi, Millie! Thank you very much for your continued business with our service department! We truly appreciate your feedback and hope you have a happy and safe holiday season.

November 25, 2020

We love Patrick’s VW. Alex Martin always makes us feel that we are valued Patrick VW customers and like family. The service department is outstanding and takes great care of our Tiguan and Jetta. We boug More

by Irish56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hey there! We love hearing about our customers' experiences just like yours. Thank you so much for your business with both our sales and service departments, and for taking the time to leave such an awesome review. We hope you have a happy and safe holiday season!

November 25, 2020

Igor is very knowledgeable and easy to work with! The whole experience was great from beginning to end. Couldn't be happier with the service! More

by Rod.Rangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Patrick Volkswagen responded

Hi, Rod! Thank you very much for your business and for taking the time to leave a review for your experience with Igor. We hope you're loving your new VW so far; please don't hesitate to reach out with any questions!

November 25, 2020

Phenomenal job Igor! Wow what a great festive end to the year. Igor guided me through the whole buying process and now im sitting in a brand new Tiguan fa la la! More

by tiguan2021
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Patrick Volkswagen responded

Hi there! Thank you very much for taking the time to leave such a kind review for Igor. We hope you're absolutely loving your Tiguan so far; please don't hesitate to reach out with questions!

November 22, 2020

We've been a Patrick VW dealership customer for about ten years with a total of six new cars. Those ten years have been a total customer satisfaction. Thank you to all the costumer representative of such pr More

by miguel.lebron
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ruttencutter
Nov 23, 2020 -

Patrick Volkswagen responded

Hi there, Miguel! Thank you very much for your continued business with Patrick Volkswagen. We appreciate your business, and your feedback! Wishing you many happy miles in your new VW.

November 21, 2020

Justin and Susan were great! All the legwork was done up front and pickup was easy. Never had to come within 20ft of anyone in the showroom and the staff was super respectful of Covid concerns. Top notch, a More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Mattero
Nov 23, 2020 -

Patrick Volkswagen responded

Congratulations on your new GTI! We truly appreciate your business and your feedback. We understand that these are tough times and appreciate your trust with this purchase. Thank you!

November 20, 2020

I had a great experience at Patrick Volkswagen. Andrew was very helpful and knowledgeable. He made my purchase transaction very smooth and was able to get me everything I needed and clarified everything I More

by Jblank1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Patrick Volkswagen responded

Hi there! Thank you very much for your trust with this decision, and your business! We hope you're loving your vehicle so far.

November 20, 2020

Both Susan and Michael were both very accommodating and helpful in locating/delivering the exact vehicle we were looking for. The paperwork and entire process was quick and painless. We will definitely be More

by justinjackson13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Mattero, Michael Murphy
Nov 23, 2020 -

Patrick Volkswagen responded

Hello, Justin! Thank you for your business and for taking the time to leave a review. We appreciate your feedback and wish you many happy miles on the road ahead!

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