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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,324 Reviews

1,324 Reviews of Paul Conte Cadillac - Service Center

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October 16, 2024

service as always is wonderful was in and out on time parts is great had part in stock and christine is great More

by TRISHA5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Excellent care by the technicians of Paul Conte Service as usual. Parts though were delayed arriving at dealership. More

by barry.warren1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Very difficult to get loaner vehicles even if your vehicle needs immediatel work, last appointment,, I waited 4 weeks to get loaner vehicle More

by MARSTAYLTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

I'm not satisfied with the turn around time for my XT5 to be repaired. My SUV has a problem but it's going to take about a month and a half to get the part that is needed. In the meantime I'm driving a car t More

by RMHICKSON
Recommend Dealer
No
Employees Worked With
Ryan Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you are having an issue. I know delays with parts availability can be frustrating. Can you please contact me? Shai Nadav Service Director 516.868.0530

October 12, 2024

vry goodservice at paul conte cadillac. mr. rayan is very good person and so much helpful. More

by princesingh8458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Great service Department fighting product issues that are not easy. They are kind and do whatever they can in bad circumstances. More

by Monty25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

They are extremely professional and thorough in their work. They do a good job of keeping you informed. More

by carlton.c.angst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Alway a great job here, been servicing my car since I bought it from here in 2020. More

by spine1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Pat McCabe is an asset to Cadillac. He takes the time and care, that would be expected of a Cadillac dealer. Especially with the quality of Paul conte More

by onthedoxx
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle in service
October 08, 2024

Professional good working relationship clear and upfront about the cost and expectations and everything turned out great More

by matthewshumway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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